[Remote] Sr Field Engineer (HyperV) – Cruise Ship Operations
Note: The job is a remote job and is open to candidates in USA. Connection has a fantastic opportunity for a Senior Level 3 Network Technician to support enterprise network infrastructure while working onboard cruise ships. This role involves providing Level 3 support for networking, virtualization, and server infrastructure, with a focus on migrating shipboard environments from VMware to Hyper-V.
Responsibilities
- Provide Level 3 support for complex network, server, virtualization, and infrastructure issues
- Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies
- Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments
- Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy
- Support Hyper-V and VMware virtualization platforms
- Troubleshoot network performance, connectivity, server, and infrastructure issues
- Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement
- Execute maintenance activities and infrastructure upgrades with minimal operational impact
- Maintain technical documentation, procedures, and system configurations
- Coordinate with remote engineering teams and client stakeholders
- Serve as the lead onsite technical representative for Connection
Skills
- 7+ years of experience supporting enterprise network and infrastructure environments
- Proven experience providing Level 3 network and systems support
- Strong hands-on expertise with: Cisco networking technologies (routing, switching, wireless, firewalls), Microsoft Windows Server, Hyper-V virtualization, VMware vSphere environments, Active Directory and enterprise infrastructure services
- Advanced troubleshooting and problem-solving skills in network and data center environments
- Ability to work independently with limited onsite supervision
- Experience supporting production environments with high availability requirements
- Excellent verbal and written communication skills
- Strong customer service mindset and ability to build positive client relationships
- Applicants must have a Valid U.S Passport
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- CompTIA Server+
- Cisco CCNA or CCNP
- Veeam Certified Engineer (VMCE)
- VMware Certified Professional (VCP)
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