[Remote] Regional Sales Director - South Central US

Note: The job is a remote job and is open to candidates in USA. Accuray is a company dedicated to improving the lives of cancer patients through innovative radiotherapy systems. They are seeking a Regional Sales Director to oversee strategic direction and customer relationships in the South Central US, focusing on maintaining and expanding the existing install base while driving revenue growth.

Responsibilities

• Owns full strategic direction and coverage of regional map
• Strong focus on assessing needs and issues in order to maintain existing Install Base
• Focus on and setting upgrade pricing strategies to ensure continuous service and value for customers
• Develop strategies to expand footprint within existing install base
• Develop strategy to effectively approach Academic accounts, utilizing necessary resources to succeed
• Must learn both platform technologies and expertly present to all segments of the market. This will require reaching baseline standard presentation capabilities
• Must be able to confidently differentiate Accuray technologies vs all competitors
• Goal is to execute on territory plan with an emphasis on total territory coverage
• Manage and nurture relationships with the installed base, handling transactions and interactions to maintain customer loyalty and satisfaction
• Conduct quarterly business reviews with customers, which may be annual or semi-annual, to evaluate customer needs, satisfaction, and identify areas for improvement
• Identify and capitalize on upgrade sales opportunities, selling solutions, consumables, and accessories to meet customer needs and drive revenue growth
• Provide continuous support throughout the product lifecycle, ensuring customers receive the necessary support and services from the initial sale to post-sales activities
• Primary contact for all installations relative to options and upgrades available as well as service agreement details and options
• Responsible for continuing customer education regarding new capabilities and upgrades that improve customer experience and clinical capabilities
• Pick up leads for systems sales when visiting sites and refers to the Regional Business Director
• Investigates customer complaints and coordinates the mediation until customer satisfaction, serving as the primary point of contact for service escalation
• Leverage the clinical applications team to ensure optimal utilization of the Accuray systems and foster development of reference and show site customers

Skills

• Bachelor's degree is required. MBA preferred
• Proven track record of selling at both the clinical and C-suite levels
• Knowledge of Accuray product portfolio
• Minimum five (5) years of professional Customer facing experience in medical equipment with specific knowledge of the assigned territory is highly desired
• Demonstrated ability to build and maintain strong customer relationships
• Familiarity and experience with oncology, radiotherapy, IMRT, Radiosurgery, Medical Physics and other hospital/healthcare practices
• Experience demonstrating strong written and verbal skills including an ability to present complex technology in a positive manner
• Must be able to complete all service and sales related administrative tasks such as quote requests and accurate opportunity management and forecasting within the customer relationship management system
• Ability to be self-motivated and to work independently
• Ability to engage positively with colleagues from various departments achieving common goals
• Dynamic, proactive, and driven to high levels of accomplishment
• Willingness to travel at least 50% of the time
• To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship

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