[Remote] Director, Commercial Data & Analytics
Note: The job is a remote job and is open to candidates in USA. Krystal Biotech, Inc. is a company focused on the discovery and commercialization of genetic medicines. They are seeking a strategic and hands-on Director of Commercial Data & Analytics to lead analytics strategy, partnering with various departments to translate business strategy into performance metrics and insights.
Responsibilities
- Serve as the commercial analytics lead, translating business strategy into measurable indicators and performance dashboards across Sales, Market Access, and Patient Services
- Compile, analyze, and synthesize diverse data sources to generate cohesive, executive-level insights and narratives
- Monitor execution metrics and proactively identify trends, risks, and opportunities across the commercial organization
- Partner cross-functionally with Commercial Leadership, Finance, Market Access, Patient Services, and other key stakeholders to ensure alignment between strategy, performance measurement, and execution
- Collaborate with Finance to support forecasting processes by providing commercial insights and contextual interpretation of performance drivers; while not directly owning forecasting, ensure alignment between field execution and forecast assumptions
- Develop and refine commercial reporting frameworks to improve clarity, efficiency, and strategic decision-making
- Analyze patient services and patient journey data to provide insights that optimize access, pull-through, and overall patient experience
- Establish data governance standards and best practices to ensure data integrity and consistency across commercial functions
- Support launch readiness and post-launch performance tracking for rare disease products
- Present insights and strategic recommendations to senior leadership in a clear and compelling manner
- Identify opportunities to streamline analytics processes while maximizing impact within a lean operating structure
- Perform other duties as assigned
Skills
- Bachelor's degree required; advanced degree (MBA, MS, or similar) highly preferred
- 10+ years of progressive experience in commercial analytics, commercial operations, or business analytics within biotechnology or pharmaceutical organizations
- Rare disease commercial experience required
- Demonstrated experience working cross-functionally in a high-growth biotech or specialty pharmaceutical environment
- Adaptable; capable of managing priorities in a dynamic and rapidly changing business environment
- Experience supporting commercial launch activities and post-launch optimization phase, strongly preferred
- Experience working closely with Finance on forecasting inputs and performance analytics preferred
- Experience analyzing patient services data and patient access metrics is a plus
Company Overview
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