ServiceNow Platform Engineer
MetLife is one of the world’s leading financial services companies, providing insurance, annuities, and asset management. They are seeking a Junior Engineer for their ServiceNow Platform team to contribute to the development and support of solutions that enhance operational efficiency and user experience across the enterprise.
Responsibilities
- Assist in the development and configuration of ServiceNow modules (e.g., ITSM, ITOM, HRSD)
- Support the implementation of workflows, forms, and UI policies
- Participate in code reviews and testing activities
- Collaborate with cross-functional teams to gather requirements and deliver solutions
- Maintain documentation for development and configuration work
- Troubleshoot and resolve basic technical issues under supervision
Skills
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 0 – 2 years of experience with ServiceNow or similar platforms
- Familiarity with JavaScript, HTML, and CSS
- Strong problem-solving and communication skills
- Eagerness to learn and grow in a fast-paced environment
- Internship or academic project experience with ServiceNow
- Exposure to Agile development practices
- ServiceNow Certified System Administrator (CSA) certification
Benefits
- Comprehensive health plan that includes medical/prescription drug and vision
- Dental insurance
- No-cost short- and long-term disability
- Company-paid life insurance
- Legal services
- A retirement pension funded entirely by MetLife
- 401(k) with employer matching
- Group discounts on voluntary insurance products including auto and home
- Pet
- Critical illness
- Hospital indemnity
- Accident insurance
- Employee Assistance Program (EAP)
- Digital mental health programs
- Parental leave
- Volunteer time off
- Tuition assistance
Company Overview