Experienced Customer Service Representative – Administrative Support & Office Operations

At arenaflex, we're on a mission to provide top-notch customer service and support to our valued clients. As a Customer Service Representative, you'll play a vital role in ensuring the smooth operation of our daily administrative tasks and office support functions. If you're a hard-working professional with a passion for delivering exceptional results, we want to hear from you!

About arenaflex

arenaflex is a leading provider of residential plumbing services, septic services, and portable sanitation solutions in the Tulsa and Grand Lake areas. With over 15 years of experience, we've built a reputation for reliability, efficiency, and customer satisfaction. Our team is dedicated to providing exceptional service and support to our clients, and we're looking for like-minded individuals to join our team.

Responsibilities

As a Customer Service Representative, you'll be responsible for a variety of administrative tasks and office support functions, including:

• Organizing office operations and assisting associates in optimizing procedures
• Sorting and distributing communications in a timely manner
• Creating and updating records, ensuring accuracy and validity of information
• Scheduling and planning meetings and appointments
• Monitoring level of supplies and handling shortages
• Resolving office-related malfunctions and responding to requests or issues
• Coordinating with other departments to ensure compliance with established policies
• Maintaining trusting relationships with suppliers, customers, and colleagues
• Performing receptionist duties when needed

Preferred Skills

While we're open to training the right candidate, we're looking for individuals with the following skills and experience:

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of computer systems, including Microsoft Office and QuickBooks
• Working knowledge of office equipment, such as printers and copiers
• Thorough understanding of office management procedures and protocols
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Analytical abilities and aptitude in problem-solving, with a focus on finding creative solutions to complex problems
• Excellent written and verbal communication skills, with the ability to communicate effectively with colleagues, customers, and suppliers
• Proficiency in MS Office, including Excel, Word, and Outlook
• Knowledge of QuickBooks and Excel, with experience in data entry and record-keeping

Why Join Our Team?

At arenaflex, we're committed to providing our employees with a supportive and inclusive work environment, as well as opportunities for growth and development. Some of the benefits we offer include:

• Competitive compensation and benefits package, including traditional benefits and perks
• Paid Time Off, including paid birthday and holiday pay
• Flexible family scheduling, with a focus on work-life balance
• Continuing education and opportunities for growth and professional development
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle, with a focus on convenience and flexibility
• Costco Membership, with discounts on groceries and other essentials
• Company phone, with a focus on staying connected and productive on-the-go
• Chiropractic care (4 annual visits), with a focus on employee wellness and health

Work Environment & Company Culture

At arenaflex, we're proud of our company culture and work environment. We're a team-oriented organization that values collaboration, communication, and mutual respect. Our office is a dynamic and fast-paced environment, with a focus on delivering exceptional results and exceeding customer expectations. We're committed to creating a positive and inclusive work environment, where employees feel valued, supported, and empowered to succeed.

Compensation & Benefits

We offer a competitive compensation and benefits package, including:

• 401k
• Dental Insurance
• Life Insurance
• Medical Insurance
• Vision

How to Apply

If you're a motivated and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, cultures, and experiences. Apply for this job