Community Manager (m/f/d)

About DECA Games

We believe that games should be played for decades but many are abandoned even when a loyal community is screaming to keep them alive. DECA specializes in acquiring games from other developers and reinvigorating them to continue to entertain for decades. When other studios see an old game, we see a fantastic set of problems to solve and a huge opportunity.

DECA is a remote company with over 300 people in over 30 countries globally. DECA is also a part of the Embracer Group, the largest public gaming company in Europe.

About our culture

We’ve managed to maintain a small company feel with the stability and resources of a much larger one. We fully believe in the flexibility of a remote workplace. Team members are trusted to manage their time and get things done independently. We think that egos and politics need to be checked at the virtual door. That means no jerks are allowed, that no job is too small for anyone, and an openness to help and learn from each other is required. We love the challenge of working within constraints and love when we succeed as a team. Check out more about us and our values on our website (www.decagames.com).

This is a remote position. You can work from anywhere in the world in the CET timezone (9 am - 6 pm CET).

About the role

We are looking for amid-level Community Manager to join our DECA team and be responsible for independently managing community operations for Celtic Heroes (and potentially an additional title), with a focus on strategic engagement, content planning, cross‑platform moderation, and data‑driven decision‑making. his role requires a balance of creative execution and analytical insight, ensuring community sentiment and feedback are actively integrated into product strategies. The position offers significant ownership and autonomy, working closely with cross‑functional teams to deliver measurable results in player engagement and satisfaction.

Responsibilities

• Manage daily community operations across multiple platforms (Discord, Facebook, forums, Steam, etc.)
• Write and publish news posts, patch notes, and other updates based on game content
• Create and execute structured social media content plans tailored to community needs
• Moderate and engage on official channels, fostering a positive player environment.
• Track, analyze, and report on sentiment and player feedback weekly
• Monitor, escalate, and follow up on bugs and player concerns
• Collaborate with QA, Support, Marketing, and Production teams to address community needs
• Design and launch creative engagement initiatives (contests, surveys, VIP programs)
• Coordinate and execute community events, livestreams, and influencer campaigns
• Manage and moderate Steam Community Hubs, including forums and reviews
• Document processes and ensure feedback loops between players and developers

Requirements

• 2–4 years of proven professional experience in community management, digital marketing, communications, or related fields
• Native‑level English proficiency (written and verbal)
• Demonstrated experience managing culturally diverse, international communities
• Proficiency with community and social media platforms (Discord, Facebook, Instagram, Reddit, VK, etc.).
• Skilled in content creation tools (Adobe Photoshop, Illustrator, Premiere, Figma, Canva)
• Familiarity with analytics platforms (Google Analytics, Discord Insights, Tableau, Power BI)
• Strong interpersonal skills, emotional intelligence, and conflict resolution capabilities.
• Highly proactive, independent, and solution‑oriented approach.
• Passion for games, digital communities, and player engagement
• Bachelor’s degree in Communications, Marketing, Digital Media, Game Development, or related field (preferred)

Benefits

• Remote first company culture.
• Flexible work hours to support a personal work-life balance.
• Online language classes: English, German, French, Spanish etc.
• Working in a multicultural environment with people from over 30 different countries.
• Flat hierarchies with an open-door policy.

Originally posted on Himalayas