Drug Testing Customer Representative

isolved Talent Acquisition is looking to hire a part-time Drug Testing Specialist to assist in supporting our clients over the phone and online. Are you a customer service and data professional looking for better hours and better pay? Do you love finding creative solutions to problems? Are you looking to expand your skillset to build a career? If so, read on! As a Drug Testing Specialist, you can plan on a competitive wage of $16/hour and a typical part-time schedule of 27.5 hours/week (12-5 pm MST). We also offer great benefits and perks, such as 401(k), Competitive Salary and Flexible Time Off, a down-to-earth casual environment, and a positive team-oriented culture. This is not just a job; it's a chance to reshape the HR landscape while enjoying the freedom of a fully remote position! ABOUT ISOLVED TALENT ACQUISITION At isolved Talent Acquisition, we're not just a company-we're a driving force in hiring innovation. As part of isolved, a trusted leader in human capital management (HCM), we offer a seamless hiring-to-retention experience that helps businesses attract, hire, and retain top talent effectively. We provide companies with the flexibility to access a standalone talent acquisition solution or a fully integrated HCM platform that connects hiring, HR, payroll, and benefits into one powerful system-isolved People Cloud™. But beyond technology, we're a people-first company! Our "Win As One" motto isn't just a saying-it's how we operate. We believe that a thriving employee experience translates directly to exceptional customer satisfaction, as customers will only love a company if the employees love it first. That's why we foster a culture rooted in performance, teamwork, integrity, and an experience-centric focus where our employees are empowered to be the heroes our clients need. When you join isolved Talent Acquisition, you're stepping into a company that invests in your growth and champions your success, because when our employees win, we all win. Join us as we continue to lead the way in transforming the future of hiring. A DAY IN THE LIFE OF A DRUG TESTING SPECIALIST Our clients struggle with the complicated nature of how drug testing works and need a team of experts to rely on when they need help. That's where you come in! As a Drug Testing Specialist, you are ready for the challenge. You strive to provide meaningful and accurate support around our many different drug screening products. When clients reach out over the phone or online, you are happy to help. Starting by asking a series of questions, you determine exactly what they are looking for. Then, you find creative solutions to solve these issues. You enjoy being part of a collaborative team environment because you can always turn to your team to solve complex problems. Because you want our clients to be successful, you train and teach them to further their experience and knowledge. Plus, it allows you to increase your skillset. As you gain more experience, you have the opportunity to schedule drug testing events for applicants, match results when they come back from the laboratory, and relocate events to different areas based on the needs of our clients and applicants. In addition to interacting with our clients, you also update their accounts in our system, report on department health and metrics, refine our processes, and grow our drug screening product offering. You enjoy the variety inherent in your job and love that you are never bored! QUALIFICATIONS

• Customer service experience OR experience in a related field
• Phone skills and above-average computer skills

We will train the right person on the technical aspects of our software and best practices! Are you a customer service Rockstar with excellent communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Do you have creative problem-solving skills? Are you organized and attentive to detail with repetitive tasks? Can you effectively manage your time? If so, you may be the Drug Screening Representative we're looking for! YOUR NEXT STEP Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck! In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization. At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success. An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition. Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process. #LI-Remote #LI-LR1 Apply tot his job Apply To this Job