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TikTok Data Entry Jobs (Call Support, Customer Help) $22/Hour

Remote · USA Full-time New today

Job Summary: TikTok is seeking skilled and motivated individuals to fill remote data entry positions with a focus on call support and customer help functions. This role is essential in supporting our global operations and ensuring a smooth customer experience. If you are organized, tech-savvy, and have strong communication skills, this opportunity could be ideal for you. Job Description: As part of the TikTok remote data entry team, you will handle administrative and customer service responsibilities, including processing customer data, logging service requests, and providing basic support over call or chat. Your main objective is to maintain accurate information flows and enhance user satisfaction through reliable support operations. Company Overview: TikTok is one of the world's leading platforms for short-form mobile video. Our mission is to inspire creativity and bring joy. With a diverse and rapidly growing global user base, we are committed to creating a workplace that reflects and respects a broad range of voices and backgrounds. Requirements: - High school diploma or equivalent; college coursework preferred - Previous experience in data entry, call center, or customer support roles - Ability to type at least 50 WPM with high accuracy - Proficiency in common office and data software (MS Excel, CRM tools, etc.) - Comfortable handling inbound calls and chats - Strong communication and organizational skills - Ability to work independently in a remote setting - Must be legally authorized to work in the United States Responsibilities: - Enter, update, and verify customer records in systems - Manage service request logs and internal documentation - Handle incoming calls and chats related to data issues or account inquiries - Follow scripts and protocols to resolve user issues efficiently - Collaborate with support and technical teams for issue escalation - Maintain confidentiality of customer data - Participate in regular training sessions and performance reviews Benefits: - $22/hour starting pay - 100% remote work setup - Paid training and onboarding - Flexible scheduling options - Supportive, multicultural team environment - Opportunities for growth within a global brand How to Apply: To be considered, submit your resume along with a brief statement describing your experience with customer service or data entry. Shortlisted applicants will be contacted via email for a virtual interview and a quick assessment to evaluate typing speed and communication skills. Apply Job!

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