Customer Service Representative - Remote Opportunity ($17/hour)

Job Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity to start a career with a well-known company and grow with our organization. As a Customer Service Representative, you will be responsible for handling inbound calls related to mortgage and insurance questions, providing top-notch service to our clients, and resolving issues in a professional and timely manner.

Key Responsibilities:

• Handle inbound calls from borrowers, insurance agents, and financial institutions regarding mortgage and insurance-related questions
• Provide exceptional customer service, resolving issues and addressing concerns in a professional and courteous manner
• Utilize problem-solving skills to resolve complex issues and provide timely solutions
• Perform data entry tasks as required

What We Offer:

• Competitive hourly rate of $17/hour
• Comprehensive training program, including on-site training for the first 3-4 weeks
• Hybrid schedule opportunity, with 2 days on-site and 3 days remote
• Opportunities for career growth and professional development
• Insurance benefits and competitive compensation package

Requirements:

• Entry-level experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and handle multiple calls simultaneously
• Strong data entry skills and attention to detail

Work Schedule:

The schedule for this role will be Monday through Friday, 10:30am to 7:00pm, and Saturdays, 10:00am to 2:00pm. If you work a Saturday shift, you will work four 9-hour shifts throughout the week and have either Tuesday, Wednesday, or Thursday off.

About Our Company:

Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to over 7,000 companies across North America. We are committed to expanding career opportunities for skilled professionals and offer a range of positions, from recruiting and sales to corporate roles.

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please apply now. We are an equal opportunity employer and welcome applications from diverse candidates. For more information or to request a reasonable accommodation, please contact us at [email protected] or 888-237-6835.

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