Data Center Technician

Position at a Glance:

• Compensation: Competitive salary ($35-40K/year)
• Position: Data Center Technician
• Start Date: Immediate openings available
• Location: Remote (USA)
• Company: Workwarp (A Associates)
• Employment Type: Full-time

Job Summary:

We are seeking a highly skilled and motivated Data Center Technician to join our team at A Associates. As a Data Center Technician, you will play a critical role in ensuring the smooth operation of our data center infrastructure. You will be responsible for the installation, maintenance, and repair of enterprise servers, cabling infrastructure, and other data center equipment.

Key Responsibilities:

• Install and configure enterprise servers and cabling infrastructure
• Perform hardware break/fix replacement of Field Replaceable Units (FRUs)
• Rack installation, including placing racks, cabling, powering up, and handing off servers to internal provisioning teams
• Troubleshoot and resolve Telco Availability issues
• Investigate and replace Network Switch hardware
• Communicate effectively within a ticketing environment used and governed by multiple internal Oracle Cloud service owners and teams
• Document activities and build/modify Standard Operating Procedures (SOPs)
• Perform organized cabling, labeling, and troubleshooting of fiber/copper/telecom links
• Install, repair, and maintain framework power supplies and cabling

Requirements:

• Knowledge of server/storage/network hardware
• Strong interest in learning new data center concepts
• Excellent verbal and written communication skills
• Shift schedule (4 days a week, 10-hour shifts), including weekends and holidays
• 3+ years of experience working in an IT environment
• Experience troubleshooting issues on servers, networking devices, and IT equipment
• Inventory management experience, including ordering, receiving, and delivering server parts
• Experience receiving on-call shifts and ability to respond to critical events as needed
• Experience escalating issues to Sr. on-site staff and management on a case-by-case basis
• IT Equipment Concepts knowledge (Rack, SAN, SCIS, Linux/Unix, GRUB)
• Knowledge of trunking infrastructure is a plus

Preferred Qualifications:

• 2-year or 4-year degree or 3+ years of experience
• 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts within the data center

What We Offer:

We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the application process, perform essential job functions, and receive other benefits and privileges of employment.

Are You the One We're Looking For?

If you believe you have what it takes to succeed in this role, submit your application without delay. We are eager to hear from talented candidates like you.