Join Our Dynamic Team: Resident Experience Specialist - Flamingo Crossings Village

Embark on an exciting career journey with American Campus Communities and the Walt Disney World Company at Flamingo Crossings Village! As a Resident Experience Specialist, you will play a vital role in creating an unforgettable living experience for thousands of Disney Program participants from around the world. This unique opportunity offers a competitive salary, a 100% remote work environment, and the chance to work alongside two world-class organizations.

We are seeking a highly skilled and customer-focused individual to join our team. As a Resident Experience Specialist, you will be responsible for providing exceptional customer service, supporting American Campus Basic Operating Standards and Systems (BOSS), and fostering a vibrant community at Flamingo Crossings Village.

Job Details

Department: Property Admin

Employment Type: Full Time

Location: Flamingo Crossings Village - Winter Garden, FL

Key Responsibilities

• Provide unparalleled customer service and respect to residents and partners, while supporting American Campus Communities policies and procedures
• Work a structured administrative shift in the office, including evenings, overnight, weekdays, weekends, and/or holidays
• Participate in the preparation, administration, and execution of weekly Turns, Move-Ins, and Move-Outs, and facility operations
• Assist in the training and onboarding of newly hired staff members
• Participate in a Shift Lead rotation, ensuring tasks are completed and communicating status to management

Our Culture Commitments

• We are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities
• We take pride in our community, and everyone is invested in maintaining a clean and welcoming environment
• Serve as an American Campus representative and liaison in all interactions

Requirements

• Graduate, Bachelor's, or Associate's degree or diploma in progress or completed from an accredited college or university, or equivalent combination of education and experience
• Customer service experience with effective interpersonal communication skills
• Ability to carry out instructions, problem-solve, collaborate, and work in a team environment
• Skills in writing correspondences, presenting information, and responding to inquiries or complaints

What We Offer

• Competitive salary
• 100% remote work environment
• Opportunity to work with two world-class organizations
• Dynamic and supportive team environment

We Encourage You to Apply!

Even if you don't feel like a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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