IT Project Manager

At Bridge, we are transforming healthcare with our patient engagement platform. Since our founding in 2014, we’ve been at the forefront of innovation, offering a comprehensive solution that empowers patients to seamlessly manage their health—from accessing medical records and scheduling virtual consultations to handling payments—all through one integrated platform. Our mission is to enhance patient-provider collaboration, improve care outcomes, and drive organizational success for healthcare providers.  

We’re excited to bring a new Project Manager onto our remote team! If you’re someone who loves problem-solving, excels at time management, and thrives in a fast-paced environment, we’d love to hear from you. In this role, you’ll be at the heart of our projects, ensuring they run smoothly from start to finish and helping us drive forward our innovative initiatives. (Only candidates in LATAM will be considered in this opportunity)  

Key Responsibilities

• Gain a deep understanding of our SaaS product to effectively conduct demos and guide clients through its functionalities
• Define project scope, objectives, and deliverables in collaboration with stakeholders
• Participate in and collaborate on requirements gathering, understand client needs, and serve as the primary point of contact with the technical team
• Maintain clear, precise, and empathetic communication with clients, account managers, supervisors, and technical teams to ensure alignment throughout the project
• Monitor project progress, identify potential risks, and implement mitigation strategies
• Ensure all project milestones and deadlines are met
• Monitor project performance and provide updates to clients and internal leadership, identifying risks and escalating them to management as needed
• Collaborate with internal teams to identify and allocate resources necessary for each project, and act as a facilitator to resolve any issues that arise within the project team
• Develop trusted relationships with new and existing clients, serving as the company’s primary face to onboarded clients
• Identify and present additional value opportunities to clients, contributing to the growth of existing accounts and the expansion of our services
• Assist in creating proposals, supporting business development efforts
• Prepare closure reports, analyze project outcomes, and identify opportunities for improvement

Requirements

• Fluent in both English and Spanish, capable of communicating effectively with US clients and the development team in Argentina.
• Over 4 years in IT project management required, with a preference for a background in the software industry or similar IT services.
• Strong verbal and written communication skills for conveying vision, goals, ideas, and issues.
• Organized and methodical in maintaining up-to-date project documentation and reporting.
• Proficient in agile and waterfall project management methodologies.
• Experienced with JIRA or similar project-tracking platforms.
• Skilled in using Gantt charts, technical PM documentation, and software architecture diagrams.

What is in it for you

• Enjoy the flexibility of a 100% remote position.
• Take advantage of our generous PTO policy.
• Home Office Allowance
• Work on challenging and impactful projects in a growing industry.
• Benefit from opportunities for professional growth and personal development.