Spanish Bilingual Medical Receptionist (ZR_25207_JOB)

This is a remote position.

• Greet and check in patients in both English and Spanish, ensuring all required documentation is collected and accurate
• Schedule, confirm, and manage patient appointments using EHR/EMR systems
• Answer and direct incoming calls in a professional and courteous manner
• Verify insurance eligibility and coverage, with a strong understanding of PPO insurance plans
• Collect co-pays, process payments, and explain basic billing questions to patients
• Maintain accurate and confidential patient records in compliance with HIPAA regulations
• Communicate clearly with patients regarding appointment details, delays, or required paperwork
• Coordinate effectively with doctors, nurses, and administrative staff to support clinic workflow
• Assist with administrative tasks such as medical forms, referrals, and authorizations
• Manage front desk operations, including incoming mail, fax, and general correspondence
• Handle patient concerns or complaints with empathy and escalate when necessary

Requirements

• Fluency in Spanish and English with excellent verbal and written communication
• Minimum 3 years of experience as a medical receptionist or in a similar administrative healthcare role
• Strong understanding of PPO insurance plans, coverage, and billing procedures
• Excellent customer service skills with a patient-centered approach
• Strong attention to detail and ability to multitask in a fast-paced environment
• Knowledge of HIPAA compliance and basic medical terminology
• High school diploma or equivalent required; medical office certification is a plus

Benefits

• Permanent work from home
• Immediate hiring
• Steady freelance job

Originally posted on Himalayas