HR & Talent Business Lead

HR & Talent Business Lead

Be the driving force behind our global people strategy!

About the role:

We’re already global with teams across the UK, India, the US and beyond, and we’re scaling fast. That’s why we’re on the hunt for an HR & Talent Business Lead who’s ready to take charge of our People function and help shape the future of our workforce.

In this powerhouse role, you’ll oversee both our HR and Talent Acquisition teams, guiding the way we hire, support, engage, and retain our people. You’ll report directly to the COO and be the go-to expert for all things people, culture, and compliance, while building scalable, high-performing frameworks that fuel our continued success.

You’ll bring deep employment law expertise and the strategic foresight to turn business plans into people-first action. If you’re commercially savvy, people-powered, and ready to make an international impact, we want you on board!

This full-time position is fully remote and can be based anywhere in the UK.

What you’ll be doing:

As the HR and Talent Business Lead, you will:

• Oversee the HR and TA teams across the UK, India, the US and beyond
• Build and embed high-impact people strategies that scale with our global growth
• Bring confident, expert-level oversight of employment law across the UK, India, and the US, ensuring best practice and compliance in all regions
• Confidently handle sensitive or complex employee relations cases, providing expert guidance and resolution
• Oversee policy creation, employment contracts, and documentation with full compliance and accuracy across all jurisdictions
• Own career progression frameworks and lead our pay review cycles
• Use data and analytics to inform decision-making, influence leadership thinking, and drive business outcomes
• Drive initiatives that strengthen culture, well-being, and employee experience across a global workforce.

What you’ll bring:

To be successful in this role, you should have:

• 10+ years of senior HR experience leading both HR and Talent Acquisition functions, ideally within a global or multi-region environment
• Strong business acumen and strategic mindset
• Expert knowledge of UK employment law, with confidence in handling complex ER issues
• Solid understanding of employment practices in India (USA experience is a bonus)
• CIPD Level 7 or equivalent qualification (e.g. MSc HRM, SHRM-SCP, ILM/CMI Level 7)
• Strong leadership, influence, and coaching skills – you lift others up while raising the bar
• Experience working across multiple regions or with remote/global teams.

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

1. Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
2. Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
3. Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
4. Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks:

We offer a competitive salary and a comprehensive benefits package, including:

• Competitive Salary: We value your hard work with a competitive salary - to be discussed from the early stages of the recruitment process
• Generous Annual Leave: Take plenty of time to recharge, plus extra days as you grow with us
• Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days' leave per annum
• Birthday Leave: Celebrate YOU by taking your birthday off
• Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
• Company Pension Scheme: Secure your future with our Company pension scheme
• Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
• Fully Remote Working Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
• Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
• Personal Development: We invest in you with tailored training and career growth
• Employee Referral Scheme: Get rewarded for bringing great talent to our team.

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here.

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

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