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Immediate Hiring: Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri

Remote · USA Full-time New today

Looking for a straightforward job? We're hiring a Lab Dispatcher+csr - Remote OVERNIGHT Mon-fri 10p-630am Central Time! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary.

 

 

Company : TridentCare This position is a hybrid Lab Dispatcher and Customer Service Representative position Dispatcher Essential Duties and Responsibilities : • Properly documents changes to orders requested by facility and / or ordering physician. • Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request. • Ensures dispatched orders are confirmed as received by technicians. • Contacts facilities when scheduling or re-scheduling is necessary for any reason. • Coordinates reassignment of orders to different technicians when necessary. • Assists with inbound Customer Service calls as needed or directed. Dispatcher Qualifications : • High School Graduate or GED. • Proficient to expert use of Microsoft Office software. • Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response. • Ability to focus on the task at-hand in a busy, call center environment Work-From-Home Requirements : • Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements. • Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended. • Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook). Apply Job!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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