Nursing Operations Manager Behavioral Health Brookwood Hospital in Birmingham, AL
Job title: Nursing Operations Manager Behavioral Health Brookwood Hospital in Birmingham, AL at Baptist Health
Company: Baptist Health
Job description: Position Summary:Provides leadership & operational oversight for an inpatient direct care unit or units. Accountable for achievement of department and hospital goals in concert with other hospital and medical staff leadership. Responsibilities:
- Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
- Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
- Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
- Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
- Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
- Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
- Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
- Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
- Identifies, recruits, develops, and retains top talent.
- Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
- Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
- Knows and practices sound business and operational excellence.
- Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
- Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
- Demonstrates initiative and situational leadership skills.
- Ensures the customer experience is exceptional.
- Serves as a liaison between team members and nursing administration.
- Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
- Facilitates and supports team member involvement in professional and organizational activities.
- Holds self and others accountable to Orlando Health’s mission, vision, and values.
- Demonstrates The Orlando Health Way: Assure, Engage, Unite.
- Performs all other duties as assigned.
- Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
- Uses working knowledge of risk management concepts.
- Participates in Process Improvement activities as assigned.
- Interprets the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures.
- Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.
- Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.
- Current licensure as a registered nurse in the State of Alabama or Nurse Licensure Compact (NLC).
- Current Basic Life Support (BLS) certification.
- May require advanced certifications based on the assigned patient population
- National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within 2 years.