UPS Field Service Engineer - Remote Jobs

UPS is hiring Remote Field Service Engineers to provide advanced technical support, equipment diagnostics, and field-level coordination for UPS's logistics and technology infrastructure. This role is fully remote with periodic travel to customer or facility sites as needed. Position: Remote Field Service Engineer Job Type: Full-Time Location: Remote (U.S.-based with occasional travel) Pay: $85,000–$100,000/year Key Responsibilities: - Provide remote diagnostics, troubleshooting, and resolution for field-based logistics systems - Coordinate service and maintenance schedules with internal teams and external vendors - Support deployment of hardware and software upgrades - Perform system health checks and respond to alerts proactively - Serve as a technical liaison between operations, engineering, and IT - Maintain documentation for service procedures, incident logs, and equipment specs Requirements: - Bachelor’s degree in Engineering, IT, or related technical field - 2+ years of experience in field service, equipment support, or technical diagnostics - Strong knowledge of hardware systems, sensors, and remote monitoring tools - Excellent communication and customer service skills - Ability to work independently and manage time effectively - Willingness to travel occasionally for on-site support or installations - U.S. residency required Compensation: - Annual Salary: $85,000 to $100,000 - Year-end performance bonus eligibility - Paid time off and holidays - Reimbursement for travel and tools as needed Benefits: - Fully remote with flexible hours - Comprehensive health, dental, vision insurance - 401(k) with UPS match - Training and certifications paid by UPS - Employee assistance programs and internal advancement opportunities How to Apply: UPS is expanding its engineering team to support field operations through remote technology. If you're a skilled technician or engineer looking for a flexible, high-impact role—apply now. Apply Job!