Scheduling Operations Associate - Part-Time Contract
Description:
- Work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need
- Coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness
- Use technology and services to enable healthcare provider groups to improve staffing operations
- Interact directly with clients, caregivers and patients to handle client related matters
Requirements:
- Some customer service experience
- Highly organized with attention to detail
- Ability to quickly work in multiple technology platforms simultaneously
- Proactive problem solver and able to handle difficult situations or customers
- Effective communication skills with clients, patients, caregivers and families
- Previous experience as a health care scheduler is a plus
- 1-2 years customer service, hospitality or retail experience preferred
- Fluency in Spanish is a plus
Benefits:
- Fully remote 6-month contract role
- Part-time contract roles (approximately 20 hours per week)
- Prioritizing hiring people with Saturday and Sunday availability
- Saturday and Sunday shifts between 4 and 8 hours
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