Commercial Lines Account Manager
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Job details This Jobot Job is hosted by Dana Stark Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary $70,000 - $75,000 per year A Bit About Us We have become one of the fastest-growing, mid-sized firms of its kind in Southern California. Why join us? We have a great reputation for providing exceptional service and fostering meaningful client relationships. With over five decades of experience in insurance, we value the opportunity to prioritize integrity, innovation, and collaboration in delivering tailored insurance solutions. Job Details
Key Responsibilities
Client Servicing Respond promptly to client inquiries regarding policy coverage, billing, claims, and endorsements. Provide exceptional customer service by addressing client needs and resolving issues professionally. Policy Management Assist in the preparation, issuance, and delivery of certificates of insurance, auto ID cards, and binders. Process policy changes, endorsements, cancellations, and renewals in a timely manner. Ensure accuracy of policy documents and maintain organized client files. Support to Account Managers/Producers Collaborate with account managers to gather information needed for new business and renewals. Prepare quotes, proposals, and summaries of insurance for client presentations. Follow up on outstanding items with clients, carriers, and other stakeholders. Carrier Communication Work with insurance carriers to resolve underwriting, billing, and coverage issues. Submit applications, endorsements, and requests to carriers and track responses. Documentation and Compliance Maintain accurate and up-to-date records in the agency management system (e.g., EPIC, AMS360). Ensure compliance with agency standards and procedures, as well as regulatory requirements. Cross-Selling and Referrals Identify opportunities to cross-sell additional coverages or refer leads to account managers or producers.
Qualifications
High school diploma or equivalent; some college education or insurance certifications (CISR, CIC) preferred. 1-3 years of experience in commercial lines insurance or a related field. Active Property & Casualty Insurance license (or ability to obtain within a specified timeframe). Proficiency in agency management systems and Microsoft Office Suite. Strong organizational and time-management skills. Excellent verbal and written communication abilities. Knowledge of commercial insurance lines such as general liability, property, workers' compensation, and auto. Desired Skills Ability to work independently and as part of a team. Attention to detail and commitment to accuracy. Customer-focused mindset with problem-solving abilities. Familiarity with insurance carriers, coverages, and underwriting guidelines. Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Apply Job!