Benefit Verification Specialist

About the position The Benefit Verification Specialist at CVS Health plays a crucial role in ensuring a positive experience for patients by verifying insurance coverage for in-home IV therapy. This position involves collaborating with Patient Intake Coordinators and insurance providers to perform benefit investigations and obtain prior authorizations for patient prescriptions. The role requires a strong understanding of insurance concepts and excellent customer service skills. Responsibilities ? Verify insurance coverage for patients requiring in-home IV therapy. , ? Perform benefit investigations and obtain prior authorizations for new and existing patients. , ? Process patient prescription orders in a timely manner. , ? Demonstrate excellent customer service to patients, healthcare professionals, and insurance carriers. , ? Understand insurance carriers and concepts including drug cards, major medical benefits, and per diem coverage. Requirements ? Analytical and problem-solving skills. , ? Attention to detail. , ? Experience working in Microsoft Office, specifically Excel, Outlook, and Word. , ? High School Diploma or GED Equivalent required. Nice-to-haves ? Minimum one year experience working in a healthcare environment. , ? Knowledge of Medicare, Medicaid, and third-party vendors. , ? Epic experience. Benefits ? Medical, dental, and vision benefits. , ? 401(k) retirement savings plan. , ? Employee Stock Purchase Plan. , ? Fully-paid term life insurance plan. , ? Short-term and long-term disability benefits. , ? Well-being programs. , ? Education assistance and free development courses. , ? CVS store discount and discount programs with participating partners. , ? Paid Time Off (PTO) and paid holidays. Apply Job!