Patient Access Rep: FT Days, Nights, Weekends, Holidays.

About the position The position involves greeting patients and guests courteously, whether in person or via telephone, and initiating the scheduling and check-in process for patients. The role requires obtaining and verifying accurate identification and demographic data for patients' medical records, ensuring confidentiality, and handling point-of-service collections. The individual will also verify insurance information and improve patient satisfaction through professional representation of the company. Responsibilities • Greet patients and guests in a courteous manner, both in person and over the phone. , • Initiate scheduling appointments and complete the check-in process for patients. , • Obtain and verify accurate identification and demographic data for patients. , • Handle point-of-service collections and face-to-face patient interactions. , • Verify insurance information through electronic means, telephone, or web applications. , • Gather and input patient demographic and financial information accurately. , • Explain insurance benefits and collect co-pays, deductibles, and self-pay portions due. , • Balance cash drawer daily and prepare deposit slips at the end of each shift. , • Demonstrate respect and cooperation in all staff relationships. , • Adapt behavior to specific patient populations and maintain professionalism. Requirements • High school diploma or equivalent required; Associate's degree preferred. , • One year of related experience in hospital, clinic, medical office, or customer service. , • Computer skills for data entry and retrieval of information. , • Effective verbal and written communication skills. , • Proficiency with Windows-style applications and various software packages. , • Strong interpersonal skills and clerical skills. , • Technical knowledge of healthcare insurance benefits and billing regulations. , • Good organizational, time management, and conflict resolution skills. , • Ability to work collaboratively with other departments. Nice-to-haves • Certification in Healthcare Access Manager (CHAM) preferred. , • Certification in Healthcare Access Associate (CHAA) preferred. , • Certification as a Medical Assistant or other medical specialty-based certification preferred. Benefits • Health insurance coverage , • Dental insurance coverage , • Vision insurance coverage , • 401k retirement savings plan , • Paid holidays , • Paid time off (PTO) , • Flexible scheduling options , • Professional development opportunities Apply Job!