Insurance Claims Specialist Virginia Beach, VA

About the position As a Claims Service Specialist at GEICO's Virginia Beach, VA office, you will play a crucial role in assisting our policyholders during one of the most stressful times in their lives—after an accident. This position is designed for individuals who are motivated, solution-oriented, and empathetic to customer needs. You will undergo a comprehensive training program that lasts between 6 to 9 months, conducted entirely in-office. After training, you will transition to a hybrid work model, spending four days a week in the office and one day working from home. This structure allows you to develop your skills in a supportive environment while also enjoying the flexibility of remote work. In your role, you will be responsible for collecting facts about accidents, investigating claim details, and gathering statements from all parties involved. Your attention to detail and ability to communicate effectively will be essential in ensuring that our policyholders receive the support they need to get back on the road as quickly as possible. GEICO is committed to your professional growth, offering opportunities for salary increases and career advancement based on performance. Many associates experience a base salary increase of 10% within their first year, with top performers seeing increases of up to 15%. If you are ready to embark on a fulfilling career path with a leading auto insurer, we encourage you to apply. Responsibilities • Collect facts about accidents and investigate claim details. , • Gather statements from involved parties regarding the accident. , • Provide outstanding customer service to policyholders. , • Communicate effectively, both verbally and in writing, with customers and team members. , • Work in a fast-paced, high-volume call center environment. Requirements • Experience providing outstanding customer service. , • Ability to communicate effectively, both verbally and in writing. , • Comfortable working in a fast-paced, high-volume call center environment. , • Minimum of a high school diploma or equivalent. , • Eagerness to explore new skills and career paths. Nice-to-haves Benefits • Premier Medical, Dental and Vision Insurance with no waiting period , • Paid Vacation, Sick and Parental Leave , • 401(k) Plan , • Tuition Reimbursement , • Paid Training and Licensures Apply Job!