Insurance Verification Specialist

Description: Are you looking for an opportunity to be behind the scenes, helping patients get to treatments sooner? If that resonates with you, then this is the role for you! eBlu Solutions Insurance Verification Specialist role is a key role that collects information from payers (insurance companies) to provide information to practices throughout the United States. We are looking for patient individuals who can pivot when needed, have attention to detail, are ethical in their work, and possess several key positive attributes. Starting Pay: $19 - $20/hr JOB SUMMARY The Insurance Verification Specialist is responsible for verifying patient insurance coverage to ensure necessary procedures are covered by an individual healthcare provider. They are responsible for entering patient benefit information into the system and verifying the existing information is accurate. The Insurance Verification Specialist requires an extensive amount of time on the phone with insurance payers. KEY RESPONSIBILITIES • Makes outbound calls to Insurance Payers and/or Specialty Pharmacies to obtain patient benefits. • Process documents based on department guidelines per standards and performance indicators. • Maintain the highest level of patient confidentiality. • Ability to focus and work quickly within a 24-hour turnaround for patient insurance information. • Other duties and responsibilities as assigned by the supervisor based on the specific client contract. Requirements: EDUCATION • High School Diploma or GED required EXPERIENCE • 1-3 years’ experience in a health plan, facility, healthcare provider office, or pharmaceutical industry preferred • Working knowledge of reimbursement (i.e. benefit investigation, prior authorization, pre-certification, letters of medical necessity) preferred • Knowledge of Medical Terminology preferred • Working knowledge of drug reimbursement issues preferred • Understanding of Health Plan Medical Policies and Prior Authorization Criteria preferred • Knowledge of HCPCS, CPT, and ICD-10 coding preferred • Proficient computer skills (position requires strong data entry experience, and must be comfortable with cloud-based web applications) SKILLS • Must have excellent multitasking skills to allow for success in the role • Must be very detail-oriented and organized to maintain accurate patient insurance records • Strong communication and interpersonal skills. • Ability to work independently as well as collaboratively in a team environment. • Proactive and able to take initiative in driving projects forward. • Ability to resolve problems independently • Ability to follow instructions BENEFITS • Competitive pay and performance-based incentives • Comprehensive health, dental, and vision insurance • Retirement savings plan with company matching. • Flexible schedules with both remote and hybrid work options. • Professional development and growth opportunities • Generous paid time off and holiday schedule. EBLU SOLUTIONS IS AN EQUAL-OPPORTUNITY EMPLOYER eBlu Solutions seeks talent from all backgrounds to bring diversity of thought, agility, and capability to our organization. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups based on national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, or any other legally protected aspect of a person’s identity. ABOUT EBLU SOLUTIONS eBlu Solutions was founded in 2012 to help specialty medical practices manage the complex workflow associated with high-cost infusion and injection treatments. A single denied claim can be costly to the provider and the patient. Because of this risk, provider offices are willing to put up with long hold times to talk to insurance company provider services and multiple pharmaceutical manufacturer portals. We believe there’s a better way. That's why eBlu Solutions has developed a single portal for managing all the data behind your in-office infusion and injection therapies. We help you mitigate risk, improve staff efficiency, and reduce your training and onboarding burden for new staff members. We are eBlu Solutions, and we are here to make your life easier. Apply Job!