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Remote Customer Service Agents – $18/hr at Omni Interactions

Remote · USA Full-time New today

Location: International, Anywhere; 100% Remote; Freelance Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies... You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule: Flexible work schedule options available, with the majority of work hours during weekdays and daytime. You have the opportunity to create a work schedule that works best for you. Earnings & Revenue: Contract earnings vary by client, with competitive rates typically around $18 per hour. Pay is determined by your phone call status when assisting customers, with additional incentives available based on client and performance metrics. Required Skills for Successful Contractors: • Exceptional written and verbal communication skills • Proven track record in customer service and delivering outstanding customer care • Keen attention to detail with strong problem-solving skills • Friendly, empathetic tone, and professional demeanor • Self-motivated, proactive, and resourceful mindset • Proficient in using technology, including computer applications and software Important Information Technology & Equipment Requirements: • Quiet and secure work environment during working hours • Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted) • Wired USB headset with microphone for clear communication • High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity • Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS) • Valid and up-to-date antivirus software installed • Smart phone, Android tablet or iPad is required for program work, along with an authentication app

Work Environment

Requirements: • Quiet, uninterrupted space • Organized desk area #J-18808-Ljbffr Apply Job!

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