Work from Home Customer Service Representative
About us We are professional, agile and professional... Our work environment includes: Modern office setting Work-from-home days Growth opportunities Casual work attire Relaxed atmosphere On-the-job training Flexible working hours Safe work environment Lively atmosphere ## Job Summary We are seeking a work from home Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional products or services. ## Duties - Answer incoming customer calls a professionally - Assist customers with product information, pricing, and availability etc - Upsell products or services to increase revenue if necessary - Resolve customer complaints in a calm and professional manner - Maintain customer records and update account information as needed ## Skills - Proficient in data entry with attention to detail - Excellent verbal and written communication skills in English; Bilingual proficiency is a plus - Strong customer service orientation with the ability to handle various customer personalities - Sales experience preferred for upselling opportunities ( not required) - Ability to effectively communicate and demonstrate phone etiquette You must have: -a computer with monitor or lap to with monitor -Internet -Phone Service/Internet ( no Magic Jack) The ONLY states that are able to work from home utilizing our platform are : Alabama Kentucky North Dakota Alaska Louisiana Ohio Arizona Maine Oklahoma Arkansas Michigan Rhode Island Delaware Mississippi South Carolina Florida Missouri South Dakota Georgia Montana Tennessee Hawaii Nebraska Texas Idaho Nevada Utah Indiana New Hampshire VirginiaIowa New Mexico West Virginia Kansas North Carolina Wyoming IF YOUR STATE IS NOT LISTED , UNFORTUNATELY WE ARE NOT ABLE TO SERVICE Job Types: Full-time, Part-time, Contract Pay: $12.00 - $17.00 per hour Expected hours: No less than 20 per week Benefits: Flexible schedule On-the-job training Work from home Shift: 10 hour shift 4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Work Location: Remote Apply Job!