Remote Online chat specialist
Employer Industry: Customer Service Solutions Why Consider This Job Opportunity... Opportunity for remote work, allowing flexibility to work from home Supportive and collaborative work environment Chance to build relationships with customers and enhance their experience Consistent achievement of established performance standards Administrative support experience within a customer service team What To Expect (Job Responsibilities) Answer incoming customer live chats regarding website navigation issues and service questions Evaluate customer interactions and escalate issues to the Online Chat Manager as necessary Build relationships with new customers to understand and meet their needs Respond accurately and concisely to customer inquiries and requests Provide administrative support to the customer service team and assist with overflow work as needed What Is Required (Qualifications) High school diploma or equivalent Experience in customer service Strong telephone etiquette Familiarity with CRM tools Excellent communication skills How To Stand Out (Preferred Qualifications) Ability to manage multiple tasks simultaneously Capability to adapt to different personalities #CustomerService #RemoteWork #CareerOpportunity #CommunicationSkills #SupportiveEnvironment At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!