Collections Specialist - Full-Time Work at Home

Job description Currently hiring Collections Agents for our Work at Home position Reporting to our MN Office. Fully Remote with Full-Time hours. Equipment Provided... PAY: $13 - $15/HR + a monthly Bonus. Paid Training at Home Overview: Inbound calls dealing with early/ late stage 3rd Party Collections. (Auto, Credit Card) Responsibilities: · Reviewing accounts on a daily basis and maintaining all work queue and desk assignments. · Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection. · Establishing borrower location and contact information via skip tracing if necessary. · Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them. · Tracking and reporting all account information into computer through our collections system. · Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner. · Meeting or exceeding all daily, weekly, and monthly production goals. · Understanding and following all federal and state laws with regards to collections policies and procedures. · Passing annual required compliance testing. · Performing other duties and special projects as assigned by management. Requirements: · This position requires excellent interpersonal skills and the ability to communicate clearly with consumers. · You must also be detail oriented, organized, and able to multi-task. Previous experience in customer service, sales, call center, or collections preferred. Schedule Requirements Training - 3 weeks, Mon-Fri - 7am-4pm CST Post Training - Monday through Friday schedules 3 days 8am to 5pm and 2 evenings 11am to 8pm. EEO/Veteran/Disabled Job Type: Full-time Pay: $14.00 - $15.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Health savings account • Life insurance • On-the-job training • Paid time off • Paid training • Referral program • Vision insurance • Work from home Education: • High school or equivalent (Required) Experience: • Customer service: 1 year (Required) • Collections: 2 years (Required) • Call Center: 1 year (Required) Work Location: Remote Apply Job!