Research Assistant
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Research Assistant supports strategic initiatives by conducting research, gathering and analyzing data, and delivering actionable insights to inform business decisions. This role plays a key part in translating complex information into structured outputs, coordinating research activities, and ensuring accurate documentation and reporting across multiple projects. The Research Assistant will help drive alignment, maintain research workflows, and provide operational and analytical support in a fast-paced environment. Role Description Conduct qualitative and quantitative research, including market analysis, competitive benchmarking, and internal data evaluation to support business strategies. Gather, organize, and analyze data from multiple sources, synthesizing findings into clear, actionable insights. Assist in planning and coordinating research initiatives, including timelines, deliverables, and stakeholder collaboration. Prepare reports, presentations, and summaries that communicate key insights and support strategic decision-making. Maintain accurate and organized research documentation, including data sources, methodologies, and outputs. Track progress of ongoing research efforts and ensure alignment with defined objectives and timelines. Collaborate with cross-functional teams to gather inputs, validate findings, and ensure research reflects organizational priorities. Support the development and implementation of research methodologies, frameworks, and best practices. Identify trends, risks, and opportunities through data analysis and proactively communicate findings. Support strategic and operational projects as needed. Behaviors and Competencies Organization: Can maintain structured research files, data sets, and documentation for easy retrieval and reference. Time Management: Can prioritize multiple research tasks and consistently meet deadlines. Communication: Can synthesize complex information into clear, concise outputs for business audiences. Collaboration: Works effectively with cross-functional teams to ensure alignment and accuracy. Problem-Solving: Demonstrates analytical thinking to interpret data and identify insights. Detail-Oriented: Ensures accuracy and integrity of research, data, and reporting. Adaptability: Responds effectively to shifting priorities and evolving business needs. Follow-Through: Takes ownership of assigned work and delivers complete, high-quality outputs. Documentation: Produces clear, structured reports and maintains organized records. Multi-Tasking: Can manage multiple priorities in a fast-paced environment. Skill Level Requirements Strong analytical and critical thinking skills Ability to synthesize complex data into actionable insights Ability to manage multiple priorities independently Effective written and verbal communication skills Proficient with Microsoft Office products (Excel, PowerPoint, Word)
Preferred Qualifications
Experience with data analysis, market research, or business intelligence Familiarity with data visualization tools (e.g., Power BI) Exposure to strategic projects or cross-functional initiatives Knowledge of research methodologies, reporting frameworks, or analytics tools Other Requirements Bachelor’s Degree in Business, Analytics, Economics, Global Affairs, or related field required 1–3 years of experience in research, analytics, consulting, or a similar role Strong attention to detail and ability to handle sensitive/confidential information Ability to operate in a fast-paced, high-visibility environment Travel may be required based on business needs The estimated annual pay range for this position is $45,000 - $50,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Apply To This Job