Senior Product Manager - Scale

What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases. Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote What You’ll Do: You’ll own driving the work and outcomes on core product features in support of our largest enterprise customers, including everything from the setup process for new users and teams to growing accounts with tools to scale the management of users, teams and resources. You’ll solve problems around automated lifecycle management, APIs at scale, IAC, and the needs particular to “big teams” as they grow with Honeycomb. You’ll collaborate closely with engineering and design in a triad-based working model. You’ll build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success. You’ll naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you’ll be relentless in advocating for their best interests in the product. You’ll be taking directional guidance from key stakeholders and using it as the basis for chartering your own product discovery adventures. You have an aspiration to synthesize and distill signal to create focus. You will not be easily distracted by streams of information incoming from many directions. You’ll contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing. About You: You’re endlessly curious - a proactive problem solver. You seek data to inform your decision-making and allow that to inform how you prioritize work. You never stop asking questions and you seek answers from your customers, your colleagues and your own research. You’re a thoughtful communicator and product leader. We see clear and regular communication (including a willingness to give and receive feedback) as a fundamental skill, not just a nice to have — and we hope you do too. This role sits at the intersection of several teams and our users, making communication especially important. You are equally at home setting a vision and identifying small pieces of value that can be delivered iteratively and quickly. You enjoy shepherding product work through its entire lifecycle, from early prototype to GA. You find ambiguity inspiring and are driven to navigate your way through it to a place of clarity. You value making space for learning before pushing toward a solution. You’re comfortable or interested in technically complex spaces, whether it’s a background being a developer yourself or a history working on technical SaaS products. A strong preference to have experience working in or as a user of tracing, metrics, monitoring, or analytics software. You’re excited to build the next generation of observability technology! Base Salary based on level of experience $176,500—$207,500 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or Yahoo. Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice. If you do not want us to retain your information for consideration for other roles, or want us to update it, please contact [email protected]. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims. Apply To This Job