[Remote] Project & Product Management (Retail)
Note: The job is a remote job and is open to candidates in USA. Perfict is a company seeking a Project & Product Manager in the retail sector. The role involves leading technology project delivery and product management, focusing on enterprise technology programs across various domains such as ERP and eCommerce.
Responsibilities
- Proven leadership experience managing cross-functional teams in a complex, multi-domain technology environment
- Deep expertise in agile and hybrid delivery methodologies; PMP / Scrum certifications highly desirable
- Demonstrated success delivering enterprise technology programs across ERP, eCommerce, or supply chain domains
- Strong command of product management practices including roadmapping, backlog management, and stakeholder prioritization
- Exceptional communication skills with the ability to engage and influence at all levels — from development teams to senior executives
- Experience in retail or consumer products industries is strongly preferred
- Familiarity with platforms such as NetSuite, Elastic Path, Amplience, Snowflake, or AWS is a plus
- A natural connector who brings people together and builds alignment across competing priorities and perspectives
- Results-oriented leader who holds themselves and others accountable to high standards of delivery and quality
- Strategic thinker with the ability to operate at both the program level and the detail level when required
- Skilled facilitator capable of running effective governance forums, steering meetings, and working sessions
- Data-driven decision-maker who uses metrics to guide prioritization, identify risks, and drive continuous improvement
- Resilient and adaptable in fast-paced, evolving environments — comfortable navigating ambiguity with confidence
- Collaborative partner who values diverse perspectives and brings out the best in cross-functional teams
- Clear, compelling communicator who can translate complex technology concepts for non-technical business audiences
- Self-motivated with strong organizational skills and the ability to manage multiple high-priority workstreams simultaneously
- Product exposure across non-ecommerce systems, including: WMS (Warehouse Management Systems), Merchant planning systems, NetSuite ERP OR other ERP systems, Order processing / financial systems
- Required understanding of: Supply chain lifecycle (PO creation → fulfillment → delivery), Inventory flows and timelines, Alternative fulfillment methods (e.g., dropship vendors)
- Not responsible for selecting or implementing new systems, but must understand how they function and integrate
- Strong hands-on project management experience (not program/PMO-focused but can have that experience)
- Experience managing both large-scale initiatives and smaller parallel workstreams
- Background in retail / ecommerce across multiple areas (not an evangelist in one), could be across merchandising, Assortment planning, Pricing, Operational/backend systems (not just storefront)
- Experience working with: ERP systems (NetSuite or similar), Supply chain / fulfillment workflows (PO → delivery lifecycle), WMS and merchant planning systems, composable architecture environments, Exposure to retail store systems (POS not required)
- Strong understanding of project management methodology (PMI-based preferred)
- Experience operating in hybrid Agile + Waterfall environments
- Ability to drive predictable delivery timelines and enforce rigor
- Comfortable as an IC/doer, owning execution (70% project / 30% product)
- Practical experience applying AI in project delivery workflows (not just conceptual)
Skills
- Bachelor's degree in Business, Computer Science, Information Systems, or a related field; advanced degree a plus
- 12+ years of progressive experience in technology project delivery, program management, or product management roles
- Proven leadership experience managing cross-functional teams in a complex, multi-domain technology environment
- Deep expertise in agile and hybrid delivery methodologies; PMP / Scrum certifications highly desirable
- Demonstrated success delivering enterprise technology programs across ERP, eCommerce, or supply chain domains
- Strong command of product management practices including roadmapping, backlog management, and stakeholder prioritization
- Exceptional communication skills with the ability to engage and influence at all levels — from development teams to senior executives
- Experience in retail or consumer products industries is strongly preferred
- Familiarity with platforms such as NetSuite, Elastic Path, Amplience, Snowflake, or AWS is a plus
- A natural connector who brings people together and builds alignment across competing priorities and perspectives
- Results-oriented leader who holds themselves and others accountable to high standards of delivery and quality
- Strategic thinker with the ability to operate at both the program level and the detail level when required
- Skilled facilitator capable of running effective governance forums, steering meetings, and working sessions
- Data-driven decision-maker who uses metrics to guide prioritization, identify risks, and drive continuous improvement
- Resilient and adaptable in fast-paced, evolving environments — comfortable navigating ambiguity with confidence
- Collaborative partner who values diverse perspectives and brings out the best in cross-functional teams
- Clear, compelling communicator who can translate complex technology concepts for non-technical business audiences
- Self-motivated with strong organizational skills and the ability to manage multiple high-priority workstreams simultaneously
- Product exposure across non-ecommerce systems, including: WMS (Warehouse Management Systems), Merchant planning systems, NetSuite ERP OR other ERP systems, Order processing / financial systems
- Required understanding of: Supply chain lifecycle (PO creation → fulfillment → delivery), Inventory flows and timelines, Alternative fulfillment methods (e.g., dropship vendors)
- Not responsible for selecting or implementing new systems, but must understand how they function and integrate
- Strong hands-on project management experience (not program/PMO-focused but can have that experience)
- Experience managing both large-scale initiatives and smaller parallel workstreams
- Background in retail / ecommerce across multiple areas (not an evangelist in one), could be across merchandising, Assortment planning, Pricing, Operational/backend systems (not just storefront)
- Experience working with: ERP systems (NetSuite or similar), Supply chain / fulfillment workflows (PO → delivery lifecycle), WMS and merchant planning systems, composable architecture environments
- Exposure to retail store systems (POS not required)
- Strong understanding of project management methodology (PMI-based preferred)
- Experience operating in hybrid Agile + Waterfall environments
- Ability to drive predictable delivery timelines and enforce rigor
- Comfortable as an IC/doer, owning execution (70% project / 30% product)
- Practical experience applying AI in project delivery workflows (not just conceptual)
- Experience in retail or consumer products industries is strongly preferred
- Familiarity with platforms such as NetSuite, Elastic Path, Amplience, Snowflake, or AWS is a plus
Company Overview
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