[Remote] Program Manager, Lab Operations
Note: The job is a remote job and is open to candidates in USA. Aspen Dental is part of The Aspen Group, a leading retail healthcare business support organization in the U.S. They are seeking a Program Manager, Lab Operations to coordinate key initiatives across their lab network, ensuring alignment and operational consistency. This role involves cross-functional collaboration, maintaining program documentation, and supporting leadership with updates and risk management.
Responsibilities
- Coordinate cross-functional efforts related to Lab Operations initiatives
- Serve as a central point of contact for updates, status tracking, and communication across departments
- Maintain and update program documentation, trackers, and reporting dashboards
- Support leadership with regular updates on progress, risks, and key milestones
- Identify gaps, inconsistencies, or risks in execution and proactively escalate or address them
- Partner with stakeholders to ensure alignment on timelines, expectations, and deliverables
- Assist in developing and standardizing processes to support program scalability
- Prepare materials for leadership reviews, meetings, and program updates
- Support change management efforts by ensuring clear communication and documentation of updates
Skills
- 3+ years of experience in program coordination, operations, project support, or similar roles
- Strong organizational skills with the ability to manage multiple workstreams simultaneously
- Experience working cross-functionally in a fast-paced environment
- Excellent communication skills, both written and verbal
- Detail-oriented with strong follow-through and accountability
- Comfortable working with data, reporting, and tracking tools (Excel, Smartsheet, dashboards, etc.)
- Ability to identify issues and proactively propose solutions
- Highly collaborative and able to influence without direct authority
- Comfortable operating in ambiguity and helping bring structure to evolving programs
- Strong problem-solving mindset with a focus on execution
- Ability to balance big-picture program goals with day-to-day operational details
- Experience in healthcare, dental, or multi-site operations is a plus
Benefits
- Paid time off
- Health
- Dental
- Vision
- 401(k) savings plan with match
Company Overview
Company H1B Sponsorship