[Remote] Senior Business Intelligence Analyst
Note: The job is a remote job and is open to candidates in USA. Cincinnati Children's Hospital Medical Center is dedicated to improving children's health through a holistic team approach. They are seeking a Senior Business Intelligence Analyst to transform clinical and operational data into insights that support patient care and operational efficiency, collaborating with various stakeholders to deliver high-quality reporting solutions.
Responsibilities
- Collaborate with stakeholders to understand and gather requirements for Epic reporting solutions
- Design, develop, and maintain custom reports within the Epic reporting framework, ensuring the accuracy and reliability of data
- Utilize Epic's reporting tools to create and enhance reports based on end-user needs
- Work with Epic analysts and end users to troubleshoot and resolve reporting functionality or data integrity issues
- Collaborate with the Data and Analytics team to integrate Epic reporting solutions with other systems and data sources
- Provide training and support to end users on utilizing and interpreting Epic reports
- Participate in the planning and execution of system upgrades and enhancements related to Epic reporting
- Document technical specifications, data mappings, and report configurations in our enterprise data catalog
- Ensure compliance with regulatory requirements and organizational policies in developing and maintaining Epic reports
- Gather, prepare and analyze user requirements to create complex reports and moderately complex to advanced dashboards, utilizing enterprise data systems (such as Epic Slicer Dicer, Caboodle & Clarity, SAP/Crystal, Business Objects, etc.)
- Participate in code reviews, including reviewing code of others
- Perform change management when reporting system modifications are needed
- Follow and assist in the development of build, configuration and release management processes and meet user and technical documentation standards as set by CCHMC
- Utilize and contribute to the CCHMC information glossary to refer to governed definitions when analyzing and creating reports
- Develop end-user education strategies and develop or oversee the development of end-user materials for end user training, adoption and education
- Provide detailed ad hoc analysis for hospital departments and divisions
- Develop mastery of specific hospital data domains and provide consultation to customers and other technical staff
- Mentor junior members of the team related to specific technical skills as well as troubleshooting skills, departmental processes and general professionalism
- Continually develop professional skills and assist with the development of others
- Maintain Epic certifications where appropriate, including obtaining additional certifications in other modules
- Expand oral and written communication skills, particularly related to translating customer requirements into BI solutions
- Plan and execute testing plans
- Timely completion of assigned tasks
- Accurate & timely communication of status
- Effectively balance multiple concurrent project assignments
- Develop task priorities and timelines
- Identify recurrent technical support issues and develop solutions
- Serve as project manager for complex projects
- Perform other duties as assigned
- Analyze Business Intelligence requests to align with existing tools and processes, as well as develop new processes and investigate new tools where appropriate
- Use troubleshooting skills to effectively support Business Intelligence solutions and assist others in solving escalated issues
- Develop support plans for new solutions
- Escalate unresolved issues with urgency
- Seek the appropriate resources needed for activities with multiple tasks
- Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues
- Be personally accountable for commitments to projects
Skills
- Bachelor's degree in a related field
- 5+ years of work experience in a related job discipline
- Previous clinical experience in a healthcare or hospital setting is a plus
- Certification in Epic's Cogito Administration or relevant Epic certifications
- Proven experience in report development within the Epic reporting environment, including familiarity with Clarity or Caboodle
- Knowledge of healthcare industry standards and regulations, including HIPAA, and the ability to ensure compliance with report development
- Experience with data visualization tools such as Power BI
- Familiarity with Epic modules and their underlying data structures is highly desirable
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