Lead Organizational Change Manager (Remote)

100% remote job Lead Organizational Change Manager | Concentrix | United States... Job Title: Lead Organizational Change Manager

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations. Concentrix Catalyst is actively looking for a Lead Organizational Change Manager, who will be responsible for leading end-to-end Organizational Change Management (OCM) for a technology platform implementation within a large, complex organization. We are looking for a strong change leader who can drive the entire OCM lifecycle from preparing for the change, managing the change, all the way to sustaining outcomes post go-live. The successful Senior Organizational Change Manager will: • Create and execute an OCM strategy and plans to prepare, equip, and support people to successfully adopt change in order to drive business outcomes and employee experience. • Lead and facilitate project discovery to identify who impacted stakeholders are and how the change will impact them, as well as identify any areas of potential resistance. • Create actionable deliverables for core components of the OCM strategy, including communications plan, sponsor plan, people manager plan, and training plan. • Conduct training needs analysis to ensure all impacted stakeholder groups are prepared for go-live and beyond. • Be responsible for leading key OCM activities to support change planning, managing and sustainment of outcomes. Example activities include, but are not limited to: • Creation of employee feedback surveys, including analysis of results o Development of PowerPoint presentations for executives and sponsors • Development of ‘getting started on day 1’ quick guides • Change Champion Network formation • Communications / content writing • Establish tracking calendar for initiatives progress, including core plans • Transition planning • Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner to stakeholders across all levels. • Build knowledge, relationships, and credibility quickly within the project team and business. • Serve in an advisory capacity for junior OCM project team members. • Coach and guide executive sponsor throughout each stage of the project. • Partner with Program and Engagement Managers to ensure OCM activities are aligned to project roadmap. • Collaborate and perform efficiently as a team member, as well as independently with minimal oversight in a fast-paced environment. Must have: • Proven track record of successful organizational change management initiatives in business through strategic consulting and leading. • 5+ years in a similar lead OCM role. • Knowledgeable in change management, agile and program management best practices. • Advanced knowledge of Microsoft Office, including Excel and PowerPoint creation. • High motivation! Be a self-starter who takes initiative to solve problems and meet outcomes. • Hands-on consultant with a positive attitude, able to lead by example and partnering to deliver value. • Change management certification. (Prosci highly desirable) • Extensive experience in leading change management technology platform implementations. (ServiceNow highly desirable @ConcentrixCatalyst Location: USA, KS, Work-at-Home Language Requirements: Time Type: Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. R1479433 Show more Show less Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home Apply Job!