[Remote] Key Account Manager (Semiconductor) - Bay Area, CA

Note: The job is a remote job and is open to candidates in USA. Festo is a leading supplier of automation technology with a commitment to innovation and responsibility. They are seeking a Key Account Manager to plan and manage sales activities for national key accounts, ensuring maximum profitability and customer satisfaction through relationship building and strategic account management.

Responsibilities

• Develop and implement account management strategies for key accounts
• Build and maintain strong relationships with key decision-makers and stakeholders at major accounts
• Understand customer needs and provide tailored solutions to enhance satisfaction and loyalty
• Collaborate with internal teams to ensure alignment on product offerings and service delivery
• Negotiate contracts and pricing agreements to maximize profitability while meeting customer requirements
• Analyze customer needs and develop account management plan and coordinates the execution of the plans based on team selling
• Develop mid- and long-term strategies for these Key Accounts with respect to standardization of technology, customer relationship, customer specific product (development) etc
• Responsible for the achievement of agreed sales targets (budget etc.) of dedicated Key Account(s)
• Monitor turnover development and implement corrective actions, if required
• Monitor account performance and develop action plans to address any issues or opportunities
• Conduct regular business reviews with key accounts to assess performance and identify growth opportunities
• Negotiations of local contracts and preparation, as well as implementation of international contracts
• Manage and support international projects with this Key Account
• Ensure maximum cooperation with and between the account teams involved, and with all other departments within Festo, nationally and internationally
• Stay informed about industry trends, competitor activities, and market conditions affecting key accounts
• Prepare and present reports on account status, sales forecasts, and strategic initiatives to senior management
• Define and maintain all relevant tools like Mosaic, Share Points, Project data base etc
• Drives customer specific marketing activities
• Analyze complete buying center and drives multi-level customer relationship management

Skills

• At least 5 years of relevant professional experience
• University Degree (engineering and/ or business studies; electrical engineering advantageous)
• Technical knowledge
• Knowledge of products
• Knowledge of customers
• Knowledge of market/industry segments
• Knowledge of Festo as a company
• Business knowledge
• Management knowledge and a solid understanding of business practices
• MS-Office, CRM-tools knowledge, SAP
• Communication skills
• Negotiating skills
• Winning complex sales
• Experience in project management methods is advantageous
• Experience in industrial B2B sales
• Management of sales processes, Key Account management
• Postgraduate study in Technical Business or Business Administration is a plus

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Programs
• Short-term and Long-term disability
• 401k
• Pet Insurance
• Paid Holidays
• Paid time off
• Educational assistance

Company Overview