[Remote] Customer Service Client Advisor
Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring motivated professionals to join their mission-driven, fully remote team. The role involves conducting virtual consultations with clients, helping them understand coverage options, and providing client-focused support throughout each interaction.
Responsibilities
- Conduct scheduled virtual consultations with clients via Zoom
- Help individuals and families understand available coverage options
- Guide clients through the onboarding and enrollment process
- Maintain accurate digital records and manage follow-up communication
- Provide professional, client-focused support throughout each interaction
- Participate in mentorship programs, training sessions, and team development meetings
- Build strong, long-term client relationships
Skills
- Strong communication and interpersonal skills
- Organized, self-motivated, and comfortable working independently
- Confident using video conferencing platforms and digital tools
- Passion for helping others and contributing to a service-focused mission
- Applicants must be legally authorized to work in the United States
- Reliable internet access
- Windows-based laptop or PC with webcam capability
- Customer service or consultative experience is helpful but not required
Benefits
- Fully remote role available throughout the United States
- Flexible scheduling with autonomy over your workday
- Pre-qualified client consultations provided
- Structured training and licensing support
- Leadership development and advancement opportunities
- Recognition programs and performance incentives
- Supportive, people-focused team culture
Company Overview