[Remote] Systems Administrator

Note: The job is a remote job and is open to candidates in USA. BetterHealth: A Planned Parenthood Partnership is seeking a Systems Administrator responsible for the administration, configuration, maintenance, and continuous improvement of their IT systems and applications. This role will support and optimize enterprise collaboration, endpoint management, and infrastructure platforms.

Responsibilities

• Manage and monitor Linux and Windows servers, including configuration, testing, patching, and maintenance
• Manage and monitor BetterHealth’s systems and applications. Perform upgrades, configuration changes, deployment, and patching as needed
• Conduct vulnerability assessments and implement remediation efforts
• Serve as a subject matter expert of BetterHealth’s infrastructure and server operations
• Develop and maintain documentation related to server build and application management
• Develop and maintain PowerShell and batch automation scripts
• Administer Atlassian products (Confluence and Jira) and related plugins, including patching, optimization, configuration changes, automation configuration, provisioning, and issue resolution
• Provide technical assistance with the installation and configuration of systems and applications
• Research, evaluate, and recommend infrastructure and application improvements
• Monitor and, where applicable, triage or resolve technology tickets and project requests
• Provide on-call support coverage as needed

Skills

• Bachelor's Degree or equivalent experience required
• 3+ years of Linux and Windows server management experience
• Strong troubleshooting and problem-solving skills
• Excellent writing and oral communications skills
• Detail oriented with excellent organizational skills
• Ability to work accurately and with composure under deadline pressure
• Ability to thrive in a fast paced, remote work environment
• Ability to work independently, including handling multiple projects/tasks simultaneously
• Ability to participate in an on call rotation and respond to urgent situations during non-standard hours
• Experience with AWS
• Experience with Confluence and Jira
• Experience working in the nonprofit sector

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