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[Remote] Senior Product Manager

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence, starting with customer service. They are seeking a highly skilled Product Manager with extensive experience in designing and managing integrations directly with enterprise customers, responsible for leading the design, development, and delivery of integrations while collaborating with cross-functional teams.

Responsibilities

  • Customer-Centric Problem Solving: Engage with enterprise customers to understand their requirements and translate these into specifications for actionable engineering deliverables
  • Integration Leadership: Lead the design, development, and delivery of integrations, ensuring compatibility with complex systems, APIs, and multi-tenant SaaS platforms
  • Cross-Functional Collaboration: Partner with engineering, sales, customer success, and other stakeholders to prioritize and execute on key initiatives
  • Product Strategy & Vision: Define and execute a multi-year product vision and roadmap for integration-heavy enterprise solutions
  • Scalability & Performance: Ensure integrations are built to scale, maintaining high levels of reliability, performance, and security
  • Technical Guidance: Provide input on architecture and feasibility while working closely with engineering teams to deliver high-quality solutions
  • Hiring and Mentorship: Help build and grow the team, particularly focusing on recruiting and mentoring talent with expertise in integrations
  • Continuous Improvement: Leverage customer feedback, market trends, and analytics to refine and enhance integration capabilities

Skills

  • Minimum of 7 years in a product role, with a focus on designing and managing integrations for enterprise customers
  • Proven track record of delivering scalable, complex integrations involving APIs, SaaS platforms, and third-party systems
  • Proficiency in multi-tenant SaaS, support tools, or CRM services, with a focus on enterprise-level user segments
  • Demonstrated enthusiasm and competency in Generative AI, LLMs, and machine learning
  • Experience in conceptualizing and implementing a multi-year product vision and roadmap
  • Exceptional written and verbal communication skills, with the ability to define customer problems clearly and concisely across different stakeholder types
  • Ability to navigate ambiguity, foster cross-functional collaboration, and excel in a high-paced environment
  • Strong strategic thinking and hands-on problem-solving abilities, with a focus on driving value for the business
  • High energy, strong work ethic, and disciplined execution skills

Benefits

  • Offers Equity
  • Offers Bonus
  • Competitive salary
  • Comprehensive benefits
  • Meaningful equity stakes
  • Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard

Company Overview

  • Generative AI platform to reimagine customer experience starting with support It was founded in 2023, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://www.mavenagi.com.
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