[Remote] Senior Software Engineer, (AI)

Note: The job is a remote job and is open to candidates in USA. Sprout Social empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. They are seeking a Senior Software Engineer to build and scale AI and Agent platforms, integrate generative AI, and influence technical roadmaps. The role involves collaborating with product managers and engineers to define requirements and ensure project quality.

Responsibilities

• Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes
• Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement
• Build with AI and agentic AI in your own work, using tools such as Claude Code
• Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods
• Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work
• Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring
• Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs

Skills

• 4+ years of experience designing, developing, and supporting production-grade backend distributed systems or platform services at scale in languages such as Java or Python
• 3+ years of experience improving architectural patterns of large-scale software applications
• 1+ years of experience driving root-cause analysis and resolving complex architectural and performance bottlenecks across the entire stack
• 1+ years of experience architecting high-throughput, cost-optimized, and scalable systems that power AI-enabled features
• 1+ years of experience implementing and leveraging LLM and agent orchestration frameworks (e.g., LangChain4j, LangGraph, CrewAI)

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and