[Remote] Senior Benefits Consultant

Note: The job is a remote job and is open to candidates in USA. PEPL is seeking a Benefits Consultant to lead the implementation of the Benefitfocus benefits administration platform for a client. This role involves managing benefits programs, serving as a liaison between various stakeholders, and ensuring compliance and service delivery. The ideal candidate should have expertise in benefits administration and strong technical capabilities.

Responsibilities

• Serve as primary system administrator for benefits administration platforms and HRIS systems
• Configure benefit plans, eligibility rules, rates, workflows, enrollment events, carrier feeds, and reporting structures
• Lead implementation and enhancement projects for benefits technology solutions
• Maintain system tables, plan configurations, and data integrity across benefit programs
• Develop, test, and validate system changes, upgrades, and enhancements
• Manage carrier connections, EDI feeds, and vendor integrations
• Troubleshoot and resolve benefits system issues and data discrepancies
• Create and maintain system documentation, standard operating procedures, and training materials
• Lead benefits implementation projects from discovery through go-live and post-implementation support
• Gather business requirements and translate them into system configuration specifications
• Coordinate project timelines, deliverables, testing activities, and stakeholder communications
• Conduct user acceptance testing (UAT) and ensure successful deployment of new benefit programs and system enhancements
• Facilitate client and employee training sessions
• Manage multiple implementations simultaneously while meeting project deadlines
• Develop and maintain benefits reporting dashboards and metrics
• Analyze enrollment trends, participation rates, utilization patterns, and cost drivers
• Perform payroll and carrier billing reconciliations
• Create executive-level reports and recommendations regarding benefits effectiveness and cost management
• Support annual budgeting and renewal processes through data analysis
• Provide expert-level support for employee and client benefit inquiries
• Assist with escalated benefits issues requiring advanced problem-solving
• Develop employee communications, enrollment materials, and educational resources
• Deliver high-quality customer service while maintaining confidentiality and professionalism

Skills

• Bachelor's degree in Human Resources, Business Administration, Finance, Information Systems, or related field preferred
• Equivalent combination of education and experience may be considered
• 3–7+ years of benefits administration, benefits consulting, or HRIS administration experience
• Experience implementing and administering benefits technology platforms
• Experience managing open enrollment and benefits vendor relationships
• Strong knowledge of employee benefit plans and compliance requirements
• Experience with benefits administration systems and HRIS platforms
• Advanced Microsoft Excel skills including data analysis and reporting
• Experience with carrier feeds, EDI integrations, and file management
• Strong understanding of HRIS configuration and workflow management
• Ability to analyze complex data and identify process improvement opportunities
• Experience working in a consulting, brokerage, HR outsourcing, PEO, or professional services environment preferred

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