[Remote] Senior Account Executive
Note: The job is a remote job and is open to candidates in USA. Fingerpaint Group is a vibrant blend of individuals providing life science solutions, and they are seeking a Senior Account Executive to manage client accounts and projects. This role involves project execution, client relationship management, and ensuring compliance with regulatory standards.
Responsibilities
- Demonstrate foundational understanding of project management, client strategy, organization, products, disease states, and medical communications through best practices in project execution
- Promptly and accurately document client contact reports, requests, and meeting outcomes concisely and accurately
- Proactively manage client expectations and provide regular updates on project status, risks, and timelines
- Manage an increasing number of projects independently ensuring estimate adherence, timeliness, and quality process observance
- Ability to build relationships with clients and faculty and adopt to different styles and personalities; begins to handle client objections well and defends agency position with support from senior leadership
- Initiate projects by developing project scopes, deliverables, timelines, and budget estimates
- Open and maintain all project files and job folders
- Drive the day-to-day execution of projects, orchestrating all phases to ensure timely, high-quality delivery
- Support opening of jobs within the project and time management system (Workamajig)
- Maintain all project files and job folders
- Develop estimates with minimal oversight from AD and owns the daily finances on projects and monitors/manages job activity and costs to ensure estimates are maintained
- Proactively identify and mitigate potential project risks and issues as they arise
- Manage their project finances, including tracking budgets, monitoring for scope changes, and preparing weekly burn reports
- Monitor staff resourcing to ensure adequate coverage across all active project work, collaborating with Operations to find necessary coverage when internal resources are limited
- Partner with senior colleagues and finance to prepare monthly financial forecasting and billing
- Act as the central communication hub for all projects, coordinating cross-functional teams to ensure seamless collaboration
- Lead and facilitate internal and external meetings, distilling notes into key points and actionable next steps for stakeholders
- Proactively communicate project status to both internal and external stakeholders, keeping a clear record of all critical communications
- Demonstrate ability to handle complex conversations with account and scientific team members
- Carefully evaluate project workload and timelines, raising potential resourcing risks with manager to collaboratively determine how to manage coverage needs
- Ensure all project deliverables meet high-quality standards by conducting thorough content reviews prior to client submission
- Expert in Medical, Legal, and Regulatory (MLR) submission processes and client-specific compliance requirements within publication management portals and other systems and ensuring that all projects are conducted in compliance with same
Skills
- Bachelor's degree, preferably in health sciences, marketing, or communications
- 4-6 years of work experience in a healthcare, marketing, or communications agency
- Strong communication, relationship-building, and strategic thinking skills
- Excellent organizational skills, attention to detail, and follow-through
- Competency in presentation skills
- Strong experience with project management software (e.g., Workamajig, Airtable, Jira) is a critical requirement
- Proficient in Microsoft Word, intermediate-level Excel and PowerPoint
- Ability to travel at least 1-3 times per year to meet with clients
- Experience with publication management software is a plus
Company Overview