[Remote] Project Manager
Note: The job is a remote job and is open to candidates in USA. Ztek Consulting is seeking a Project Manager to deliver imaging and distributed capture solutions for banking and financial institution clients. This role involves leading small projects, serving as a Subject Matter Expert, and maintaining strong communication with US-based clients.
Responsibilities
- Senior individual contributor and SME delivering FIS imaging and distributed capture solutions (DLM, DLC, ImageCentre, DirectLink) for banking and financial institution clients
- Leads small projects independently as both Project Manager and Technical Analyst; serves as lead Technical Analyst on larger, complex, multi-product engagements
- Subject Matter Expert (SME) status required — brings deep platform expertise, cross-team solutioning ability, and independent judgment to every engagement
- Client-facing role; must maintain strong communication, stakeholder management, and relationship skills with US-based clients
- Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live
- Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
- Lead Technical Analyst on large, multi-product, cross-functional implementation engagements
- Drive requirements gathering, solution design, and delivery sign-off with client stakeholders
- Manage scope, escalations, and client expectations through go-live and stabilisation phases
- Coordinate and guide junior technical resources; serve as escalation point within the delivery team
- Quick decision-making and proactive communication in deadline-driven client environments
Skills
- Senior individual contributor and SME delivering FIS imaging and distributed capture solutions (DLM, DLC, ImageCentre, DirectLink) for banking and financial institution clients
- Leads small projects independently as both Project Manager and Technical Analyst; serves as lead Technical Analyst on larger, complex, multi-product engagements
- Subject Matter Expert (SME) status required — brings deep platform expertise, cross-team solutioning ability, and independent judgment to every engagement
- Client-facing role; must maintain strong communication, stakeholder management, and relationship skills with US-based clients
- Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live
- Excellent merchant and mobile distributed capture domain knowledge across banking environments
- Deep understanding of teller and distributed capture workflows and deposit lifecycle management
- Item processing knowledge across capture channels — merchant, mobile, teller, and ATM
- Deposit settlement, balancing, and exception handling across distributed capture platforms
- Familiarity with banking ERP, check clearing, and remittance processing environments
- DLM (Distributed Capture Management) — SME-level knowledge; configuration, troubleshooting, and client solutioning
- DLC (Distributed Capture) — SME-level knowledge; merchant and mobile distributed capture workflows
- ImageCentre — general SME resource; installer, configuration, and multi-version knowledge
- DirectLink — SME resource with focus on product-to-product migrations and add-on/work order projects
- Cross-platform integration awareness; ability to scope and deliver multi-product implementations
- Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
- Lead Technical Analyst on large, multi-product, cross-functional implementation engagements
- Drive requirements gathering, solution design, and delivery sign-off with client stakeholders
- Manage scope, escalations, and client expectations through go-live and stabilisation phases
- Coordinate and guide junior technical resources; serve as escalation point within the delivery team
- Quick decision-making and proactive communication in deadline-driven client environments
- Strong to excellent SQL knowledge — querying, data validation, troubleshooting, and implementation support
- Strong item processing knowledge including merchant capture, mobile capture, teller, and distributed capture channels
- Deposit settlement and balancing knowledge across distributed capture environments (DLM/DLC profiles)
- Excellent sort pattern and logic knowledge — review, configure, and validate client capture requirements
- Requirements gathering, gap analysis, and technical solutioning; cross-team collaboration and resource coordination
- Product-to-product migration delivery; add-on and work order technical project execution
- SME-level depth expected — able to mentor, cross-train, and provide guidance to junior analysts
- Excellent written and verbal communication; able to present complex solutions clearly to clients and stakeholders
- Strong documentation skills; contributes to standards, runbooks, and best-practice guidelines
- Independent judgment and decision-making; minimal supervision required
- Must be available to work US business hours (North America client base)
- After-hours and weekend availability required for minimum 2 weeks post go-live per new client
Company Overview
Company H1B Sponsorship