[Remote] Manager, Clinical Excellence & Education

Note: The job is a remote job and is open to candidates in USA. Thyme Care is a market-leading value-based oncology care enabler focused on improving the cancer care experience. The Manager of Clinical Excellence & Education will be responsible for the ongoing education and development of the nursing care team, ensuring they are equipped to deliver exceptional patient care through various educational programs and resources.

Responsibilities

• Own ongoing clinical education program delivery for the nursing team: Design, execute, and continuously improve Thyme Care’s clinical education programs for practicing nurses, including continuing education, evidence-based practice updates, skills development, and specialty training. This role focuses on post-onboarding clinical growth, not new hire ramp
• Build and operate an in-house Oncology Certified Nurse (OCN) preparation program: Design and own Thyme Care’s internal OCN certification pathway, including study materials, practice assessments, cohort programming, and exam preparation support. Track certification rates over time and continuously improve the program to increase pass rates and nurse participation
• Deliver ongoing education on oncology comorbidities: Develop and maintain a curriculum that equips nurses to recognize, understand, and respond to the comorbidities most common among Thyme Care’s member population. Ensure content stays current with evolving clinical evidence and is actionable at the point of care
• Host live and asynchronous training sessions: Plan, facilitate, and manage a regular cadence of live training events, including webinars, case-based learning sessions, and clinical skills workshops, alongside a library of self-paced async content. Ensure both modalities are well-attended, clinically rigorous, and consistently evaluated for effectiveness
• Act on quality audit findings routed through the closed-loop process: Receive training development priorities surfaced through the org-level quality-to-training process owned by the Senior Manager, QTE Operations, and translate them into targeted clinical education interventions for the nursing team. Track completion and report outcomes back to the process owner
• Audit existing clinical education content and recommend improvements: Conduct structured reviews of current nursing education programs, assessing clinical accuracy, coverage gaps, and delivery effectiveness. Bring prioritized, evidence-based recommendations to leadership for investment and action
• Design and develop scalable clinical learning content: Build nursing education materials across a range of formats, including e-learning modules, job aids, clinical reference tools, and facilitator guides, in partnership with subject matter experts across Clinical, Quality, and Operations
• Track clinical education OKRs and report on program health: Own the metrics that measure nursing education effectiveness, including completion rates, competency assessment outcomes, OCN certification rates, and quality improvement indicators. Report progress on a consistent cadence and use data to iterate
• Serve as the clinical subject matter resource for nursing education: Draw on your nursing background and oncology expertise to ensure all education content is clinically accurate, relevant to Thyme Care’s care model, and credible to the practicing nurses who use it

Skills

• Active RN licensure with 5+ years of clinical experience, preferably in oncology, care management, or a similar complex, high-acuity setting
• OCN certification is required
• Experience building or supporting a certification preparation program
• Deep familiarity with oncology comorbidities and clinical care
• Proven ability to facilitate live and async training
• Experience designing and delivering clinical education programs
• Strong program management skills
• Comfort working from quality data to inform training
• Self-directed and prioritization-driven
• Clear, credible communicator
• Familiarity with CE/CME accreditation processes
• Exposure to quality improvement methodologies and how they connect to clinical education strategy

Benefits

• Equity
• Benefits

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