[Remote] Strategy & Operations, Director

Note: The job is a remote job and is open to candidates in USA. BILL is a rapidly growing Fintech company that empowers businesses by replacing outdated financial processes with innovative tools. As a Director in the Strategy & Operations team, you will develop product strategy and ensure efficient execution of high-priority initiatives, collaborating closely with various functions across the organization.

Responsibilities

• Lead the development and ongoing refinement of product strategy, ensuring tight alignment with BILL’s corporate priorities and long-term vision
• Drive the operating rhythm for the Product Organization (e.g., OKRs, business reviews, planning cycles), creating clarity on goals, progress, and trade-offs
• Lead comprehensive planning processes for the Software BU, ensuring alignment with long-term priorities while adapting to changing market and company conditions. Maintain a quarterly, annual / 18 month roadmap
• Structure and execute complex, cross-functional strategic initiatives—from problem definition through recommendation, implementation, and post-mortem learning
• Analyze business, product, and customer data to generate insights, build robust models, and translate findings into clear recommendations for senior leaders
• Craft executive-ready presentations and narratives that communicate strategy, performance, and key decisions to Product leadership and cross-functional stakeholders
• Partner with Product, Engineering, GTM, and Finance to translate strategy into roadmaps, KPIs, and resourcing plans that enable efficient, high-impact execution
• Advocate for data-driven decision-making across the organization, establishing robust frameworks for evaluating trade-offs and impact
• Serve as a visible leader and thought partner—creating structure for complex challenges and accelerating high-visibility initiatives

Skills

• 10+ years of experience, with direct expertise in both Strategy Consulting and at a company in a Product-related role (Strategy, Product Management, Business Operations, etc.); ideal candidate has 3+ years of direct experience working at a SaaS company
• Robust experience partnering closely with Product and Engineering leaders to shape strategy and drive cross-functional execution
• Deep familiarity with GenAI software offerings and experience scaling AI initiatives within software businesses
• Demonstrated experience driving high-impact, strategic initiatives and influencing senior stakeholders through data-driven recommendations
• Exceptional analytical and problem-solving skills, including comfort working with data to build models, size opportunities, and inform trade-off decisions
• Outstanding communication and influence skills, with a track record of creating executive-level materials and aligning senior stakeholders without formal authority
• Ability to operate at both strategic and hands-on levels, thriving in ambiguity, driving structure, and proactively moving work from idea to impact

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs

Company Overview

Company H1B Sponsorship