[Remote] Risk Management Systems Junior Analyst

Note: The job is a remote job and is open to candidates in USA. Gordon Rees Scully Mansukhani, a national law firm, is seeking a Risk Management Systems Junior Analyst. The role involves providing operational and user support for Risk Management Information Systems and assisting with technical initiatives, training, and documentation.

Responsibilities

• Responsible for daily Tier 1 Operational and User support for Risk Management Information Systems, including the Conflicts and New Business Intake (NBI) systems:
• Maintain application user accounts and access rights in Risk Systems
• Responsible for initial setup and maintenance of ethical screens using iManage SPM
• Support the Risk Systems Manager and Chief Risk Officer on technical initiatives, including but not limited to requirement gathering, project management assistance, etc
• Develop training materials and conduct internal and external training sessions as needed
• Support the creation and maintenance of system and process documentation
• Work with Finance and IT departments to maintain cross-functional related systems and processes
• Some availability after hours for troubleshooting incidents, testing and maintenance issues
• Involvement in additional duties and projects as needed

Skills

• Professional demeanor is required
• Excellent organizational and interpersonal skills, including the ability to interact with attorneys, management and staff
• Bachelor's Degree or 1-2 years' related experience in IT support or legal administration
• Must be able to prioritize, multitask, work under pressure and meet deadlines in a fast-paced environment while maintaining a high-level work product
• Strong attention to detail and time management skills
• Must be able to maintain confidentiality, exercising discretion and good judgment at all times
• Excellent project management skills and relevant experience leading enterprise-wide initiatives
• Outstanding analytical and problem-solving skills
• Ability to quickly learn new software applications and legal-specific software
• Basic troubleshooting knowledge of Windows and Microsoft Office systems
• Experience in a medium to large size law firm preferred but not required
• Paralegal and/or Aderant experience is a plus

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Disability
• Parental Leave
• Life Insurance

Company Overview

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