Medical Surgical - Health Coach Consultant - Registered Nurse

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Overview We are seeking a highly motivated and experienced Registered Nurse (RN) with a strong background in chronic condition education and telephonic 1:1 member coaching. This is a remote, full-time position (40 hours/week) providing health coaching, assessment, and care support to members with chronic health needs. The RN Health Coach Consultant plays a key role in helping members understand their conditions, adopt healthier behaviors, and achieve optimal health outcomes through a collaborative approach. Applicants must be able to work independently in a remote environment while providing exceptional member support, education, and clinical insight. Work Schedule

• Must live in PST or MT time zone. Monday–Friday: Standard business hours supporting 8:00–4:30 PM or 8:30–5:00 PM in your time zone, including one evening shift per week
• One late-Friday rotation every 10-12 weeks
• Remote Work

Primary Responsibilities Member Assessment & Engagement:

• Conduct clinical assessments and review health data to evaluate member needs and program eligibility
• Assess member readiness, health literacy, and technology capability
• Engage members in chronic condition support and personalized coaching

Health Coaching & Lifestyle Modification:

• Provide individualized telephonic health coaching using motivational interviewing
• Support sustainable behavior change and promote positive health outcomes
• Empower members to make informed healthcare decisions

Clinical Quality & Care Coordination:

• Apply clinical guidelines, policy criteria, and regulatory standards
• Consult with supervisors and Medical Directors to address barriers
• Identify and escalate quality-of-care concerns
• Provide accurate health information to support understanding

Monitoring, Evaluation & Documentation:

• Develop and maintain individualized care plans
• Document all interactions per regulatory and accreditation requirements
• Monitor progress and adjust plans to meet member needs

Required Qualifications

• Registered Nurse must hold an unrestricted nursing license and reside in a compact state with multi-state/compact privileges and have the ability to be licensed in all non-compact states. Must reside in PST or MT time zone
• 3+ years of acute adult Medical-Surgical RN experience
• High-speed, hard-wired internet connection
• Proficiency with Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint), multi- system navigation and keyboarding
• EMR documentation experience
• Excellent communication skills
• Ability to work independently and collaboratively

Preferred Qualifications

• Telephonic chronic condition coaching experience
• Managed care experience
• EPIC EMR familiarity

Education

• Associate Degree in Nursing (ADN) required
• Bachelor of Science in Nursing (BSN) preferred

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,095.00 - $116,760.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 06/15/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Apply To This Job