Regional Property Manager - Michigan & Ohio

About the position As a Regional Manager, you’ll lead and support a portfolio—driving operational excellence, financial performance, and team success across multiple properties and markets. You’ll mentor on-site leaders, optimize performance, ensure compliance, and create thriving communities that residents love to call home. This is a role for a strategic, hands-on leader who thrives in a fast-paced, multi-site environment and is ready to make a lasting impact. This portfolio includes 11 properties in the Grand Rapids, MI area, two (2) properties in Southfield, MI, and one (1) property in Cincinnati, OH, totaling approximately 2,500 units. This candidate must be based in or near Grand Rapids or Detroit, Michigan.

Responsibilities

• Oversee a portfolio of communities, ensuring operational and financial goals are consistently met.
• Prepare, review, and approve annual operating budgets for each property in your region.
• Monitor and control expenses through purchase order approval and strategic vendor management.
• Conduct monthly financial reviews to address variances and maintain profitability.
• Recommend and oversee capital improvements to maintain a competitive market position.
• Conduct regular property visits to assess operations, curb appeal, maintenance, and compliance.
• Identify and mitigate potential liability concerns.
• Partner with on-site teams to deliver a high-quality living experience that supports retention and reputation goals.
• Ensure company policies, procedures, and industry regulations are consistently followed.
• Support special operations such as due diligence, acquisitions, and dispositions as needed.
• Hire, train, and mentor Property and Area Managers, fostering a culture of accountability and empowerment.
• Set clear performance expectations and provide ongoing coaching to drive results.
• Create an environment that recognizes achievement and promotes growth.

Requirements

• Minimum 5 years as a Property Manager and 2 years as a Regional Manager in the multifamily housing industry.
• CPM, CAM, RMP, or CMCA certifications preferred.
• Intermediate skills in MS Office (Word, Excel, Outlook, Teams), SharePoint, ADP.
• Experience with Yardi, Entrata, Asana, and EliseAI is a bonus.
• Availability for nights, weekends, and holidays as needed.
• Up to 50% travel for site visits, company events and/or meetings.
• Active participation in team functions and regional or company activities is expected.
• Regular periods of sitting, standing, walking, as well as use of hands and arms.
• Occasional climbing may be required.
• Extended use of computers or telephones is also necessary.
• May require lifting up to 25 pounds independently.
• Ability to respond promptly to both visual and auditory alarms is essential.
• Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet. Nice-to-haves
• Ability to inspire trust, foster collaboration, and have the emotional intelligence to lead diverse teams.
• Demonstrated budgeting expertise with the ability to read, analyze, and act on P&L reports.
• Ability to drive resident satisfaction by understanding, meeting and exceeding their needs.
• Excellent verbal, written, and interpersonal skills with the ability to navigate high-stress situations and resolve conflicts effectively.
• Strong administrative, time management, and prioritization skills to excel in a fast-paced environment.
• Sales and revenue management, in-depth knowledge of fair housing regulations.

Benefits

• Medical, Dental & Vision Highlights include company-paid individual PPO-HSA plan (with $1,200 annual employer contribution); HMO options for California residents. Dental and vision premiums are fully covered for employees; coverage for dependents is available at an additional cost.
• Retirement Plans (401K) The company matches 1/3 of the employee's contribution up to 2% of the salary.
• Life & Disability Insurance Up to $100,000 of life insurance and AD&D coverage, plus short- and long-term disability insurance. In addition, supplemental life for the employee, spouse, and children.
• Time Off 11 paid holidays, 2–4 weeks of vacation based on years of service, and sick leave provided in compliance with state and local requirements.
• Referral Bonuses $1,000 for eligible employee referrals.
• Volunteer Time Off Up to 16 hours annually (8 for personal volunteer activities, 8 for company-sponsored events).
• Perks Professional development, tuition reimbursement, employee discounts, and more. Apply tot his job Apply To this Job

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