Growth Operations Manager

NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. They are looking for a technical Growth Operations Manager to own the automation infrastructure and operational workflows that keep NoGood running, focusing on building integrations and eliminating manual work.

Responsibilities

• Design, build, and maintain automated workflows using n8n and native platform automations, covering time tracking, project management, onboarding/offboarding, client reporting, and internal ops
• Own the full automation lifecycle: requirements gathering, flow design, build, testing, error handling, monitoring, and documentation
• Integrate disparate tools via APIs and webhooks into cohesive, maintainable automated workflows
• Build automated reporting and alerting pipelines that surface time tracking gaps, capacity overloads, project health signals, and utilization variance to leadership, without manual data pulls
• Identify and systematically eliminate manual operational tasks across every team, targeting reduction in manual ops overhead
• Write lightweight Python or JavaScript scripts when automation platforms require custom logic, data transformation, or API handling beyond what no-code supports
• Own project management workspace structure, task hygiene, and delivery timelines across all client engagements
• Enforce time tracking compliance across the team, including automated gap flagging and reporting
• Own platform security and access management. Onboarding/offboarding automations, SSO/2FA enforcement, and permission audits
• Build and maintain internal SOPs for project intake, status reporting, and delivery workflows so the team operates from a single playbook
• Support the rollout of AI-assisted internal workflows and agents as we roll them out across the agency

Skills

• 1-2+ years in marketing operations, agency operations, or growth/marketing operations — agency experience strongly preferred
• End-to-end automated workflows using n8n and native platform automations across a modern ops and marketing tool stack
• Webhook-based integrations and REST API connections between SaaS platforms
• Automated reporting pipelines that surface project health, time tracking gaps, and team utilization — no manual data pulls
• Lightweight Python or JavaScript scripts when no-code tools hit their limits
• Comfort operating in a fast-moving, ambiguous environment where you often have to build the process and then run it
• Experience with cloud data warehouses or BI/reporting tools (e.g. BigQuery, Looker Studio)
• Familiarity with Slack API or Google Workspace APIs
• Experience with Claude API, OpenAI API, or LLM-integrated automation patterns

Benefits

• Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities
• Health First: Premium Medical, Dental & Vision Coverage
• Flex Work Environment: hybrid at HQ and remote globally
• Set Up Shop: Home Office Stipend
• Recharge Anytime: Unlimited PTO Plan
• Family First: Paid Parental Leave Plan
• Secure Your Future: 401(k) Plan with Employer Matching
• Level Up: Mentorship & Career Growth Support
• Always Be Learning: Access to Top-tier Resources & Industry Experts
• Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite)
• Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans
• Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours
• Grow With Us: Endless Opportunities to Lead & Succeed
• Keep on Shining: Ongoing Employee Development Programs

Company Overview