Remote Student Support Advisor I

Industry: Higher Education Why consider this job opportunity... - Competitive pay and benefits package - Opportunities for career advancement within the higher education industry - Chance to make a positive impact on students' lives and support their educational journey - Access to resources and support services to ensure student success - Dynamic and fast-paced work environment with state-of-the-art call center architecture What to Expect (Job Responsibilities): - Provide comprehensive information and support during the new student enrollment process - Develop financial plans and timelines for applicants - Monitor student accounts and provide guidance on financial eligibility - Identify and overcome academic and financial obstacles with students - Utilize data and systems to track enrollment and graduation information accurately What is Required (Qualifications): - Associate's degree required - Minimum of 1 year of customer service or advising experience in an education setting - Proficiency in Microsoft Office suite and database software systems - Access and maintain NSLDS system without defaulting on Title IV Federal aid - Reliable home office environment with internet speeds that meet the minimum requirements How to Stand Out (Preferred Qualifications): - Prior experience in higher education and Title IV funding - Knowledge and experience with online learning - Experience in a fast-paced call center environment - Desire to earn a Bachelor's degree through tuition benefit program At Talentify, we prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer Apply Job!