Rewritten Job Title:

Join arenaflex's Dynamic Team as a Customer Content Manager

Imagine being part of a team that brings the latest 3D visuals of smartphones and other consumer electronics to life on the websites of global businesses like Vodafone, T-Mobile, O2, Orange, and Motorola. If that sounds like a dream come true, you're in luck! arenaflex is seeking a highly skilled and enthusiastic Customer Content Manager to join our team.

This role is perfect for a meticulous, enthusiastic individual looking for a job that combines technical expertise with a passion for delivering exceptional customer experiences. As a Customer Content Manager at arenaflex, you'll play a pivotal role in deploying our latest 3D visuals on client websites, ensuring seamless technical integration, and providing top-notch support to our customers.

About arenaflex

arenaflex is a high-growth, successful scale-up that's revolutionizing the way businesses showcase their products online. We're a team of passionate individuals from over 15 nationalities, working remotely and getting together a few times a year. Our company culture is built on respect, inclusivity, and flexibility, where everyone feels valued and comfortable being themselves.

Key Responsibilities

• Liaise with colleagues and customers to resolve technical issues related to 3D visual deployment on client websites
• Utilize our proprietary CMS platform to manage and deploy 3D visuals, with comprehensive training provided
• Work closely with the Customer Success team to ensure seamless customer experiences and high-quality support
• Collaborate with cross-functional teams to identify and implement process improvements
• Stay up-to-date with industry trends and emerging technologies to enhance our 3D visual offerings

What You Bring to the Table

Minimum Requirements

• Commit to 16-20 hours per week for a minimum of 6 months, with a preference for at least 2 hours per business day
• Near-native English, both written and spoken
• Friendly, punctual, and detail-oriented
• Quick learner
• Basic computer skills, including knowledge of ALT-TAB (or Mac equivalent)

Big Plus

• Knowledge of a major world language in addition to English
• Familiarity and affinity with consumer electronics
• Affinity or experience with web technology
• Experience working with a CMS

What We Bring to the Table

• A unique chance to be part of a high-growth, successful scale-up
• An awesome team of passionate colleagues from over 15 nationalities
• Flexible working hours and remote work options
• Salary range: ~ €13.25 - €14.25/hour
• Paid self-development time: Spend 10% of your working hours on educational activities of your choice
• 25 paid vacation days (based on 1FTE)
• Travel expenses covered
• Shiny new work setup, including a gaming/ultrabook laptop and 2 additional 27" monitors, plus Spotify Premium and your choice of headphones
• Growth potential within the company; grow with us!

Our Recruitment Pipeline

Our recruitment process is designed to find the right fit for our team. Here's what you can expect:

• Initial review: Your application will undergo an initial review to ensure you meet the minimum requirements
• Video call: If we feel there's potential for a fit, we'll schedule a video call with you and the head of the Customer Success team, Peter Dobbe
• Interview and assignment: If we both choose to proceed, the final step is a morning or afternoon with an interview and a practical assignment

Eager to Apply?

We invite you to submit your application, including your CV and a motivation letter, before June 26th. In your motivation letter, please share how you feel your skills and background would be a great fit for the position, and why you would like to work with us.

Our Culture

At arenaflex, we welcome people from all backgrounds and walks of life. We thrive because of our commitment to ensuring everyone on our team feels respected and valued. We're dedicated to fostering a work environment that's friendly, open, and flexible, where everyone feels comfortable being themselves.

Questions?

If you have any questions about the company or the vacancy, please reach out to Lucy Jansen-Retel at [email protected] or +31 15 711 2718.

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