Experienced Customer Service Representative (Licensed P&C Agent) – Insurance Sales & Service

Are you a customer-focused individual with a passion for delivering exceptional service and building strong relationships? Do you have a strong background in insurance sales and service, and a desire to join a dynamic and growing organization? If so, we encourage you to apply for the Experienced Customer Service Representative (Licensed P&C Agent) role at arenaflex.

About arenaflex

arenaflex is a global leader in the insurance industry, with a rich history of innovation and a commitment to excellence. As a Fortune 500 company, we have a presence in over 20 countries and a team of dedicated professionals who share a passion for delivering exceptional service and building strong relationships. Our culture is built on the values of teamwork, innovation, and customer satisfaction, and we are always looking for talented individuals who share these values.

The Role

As an Experienced Customer Service Representative (Licensed P&C Agent) at arenaflex, you will play a critical role in delivering exceptional service and building strong relationships with our customers. You will be responsible for providing quality service and insurance recommendations to current and prospective customers, and will work closely with our sales and service teams to ensure that our customers receive the best possible experience.

Responsibilities

* Provide exceptional customer service and support to current and prospective customers

• Deliver quality service and insurance recommendations to customers
• Work closely with sales and service teams to ensure that customers receive the best possible experience
• Stay current and knowledgeable of all procedures to ensure department standards and guidelines are met
• Meet or exceed sales and service targets
• Collaborate with colleagues to achieve team goals and objectives
• Participate in ongoing training and development to enhance skills and knowledge

Requirements

* Licensed Property & Casualty (P&C) Agent

• High School Diploma or equivalent; some college is a plus
• 1 or more years of insurance sales/service experience desired; customer service experience required
• Demonstrated job stability and attendance records
• Remote working experience a plus
• Solid computer, grammar, and multi-tasking skills
• US Work Authorization required; arenaflex does not provide visa sponsorship for this position, now or in the future

Preferred Qualifications

* Experience working in a fast-paced team environment

• Strong technical background/ability to multi-task in several systems at once
• Willingness to learn new material and systems/applications
• Accountable and reliable

What We Offer

* Competitive hourly rate: $20 - $21.50 per hour

• Hybrid working schedule: 3 days in the office and 2 days remote
• Annual Performance Bonus Potential
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) with employer match contributions
• Employee Stock Purchase Plan
• PTO, corporate holidays, and floating holidays
• Parental leave
• Ongoing training and development opportunities

Why Join arenaflex?

* We are a dynamic and growing organization with a rich history of innovation and a commitment to excellence

• We offer a comprehensive benefits package and competitive compensation
• We are committed to ongoing training and development to enhance skills and knowledge
• We have a strong culture of teamwork, innovation, and customer satisfaction
• We are an equal opportunity employer and welcome applications from diverse candidates

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service and building strong relationships, we encourage you to apply for the Experienced Customer Service Representative (Licensed P&C Agent) role at arenaflex. Please submit your application, including your resume and a cover letter, to our online application system.

Important Note

arenaflex is aware of employment-related scams and would like to caution applicants to be aware of these scams. All legitimate job postings with arenaflex will be posted on arenaflex Careers, and all legitimate communications with arenaflex recruiters will come from arenaflex.com email addresses. If you have any concerns or questions, please do not hesitate to contact us.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We do not discriminate or allow discrimination on the basis of any protected characteristic, including race, color, sex, religion, creed, national origin or place of birth, ancestry, age, disability, affectional or sexual orientation, gender expression or identity, genetic information, sickle cell trait, or atypical hereditary cellular or blood trait, refusal to submit to genetic tests or make genetic test results available, medical condition, citizenship status, pregnancy, childbirth, or related medical conditions, marital status, civil union status, domestic partnership status, familial status, or family responsibilities, military or veteran status, including unfavorable discharge from military service, personal appearance, height, or weight, matriculation or political affiliation, expunged juvenile records, arrest and court records where prohibited by applicable law, status as a victim of domestic or sexual violence, public assistance status, order of protection status, status as a smoker or nonsmoker, membership or activity in local commissions, the use or nonuse of lawful products off employer premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters, or any other classification protected by applicable law.

Accommodation Requests

If you require any accommodation through the application process, please send an email to [email protected].

No Agencies Please

arenaflex does not accept applications from agencies. Apply for this job